CashNetUSA Application Support Representative (Remote)
Skills
- Strong phone communication and verbal skills
- Active listening and customer-centric approach
- Familiarity with CRM systems and data entry best practices
- Ability to multitask and prioritize in a fast-paced environment
- Comfort with sales-oriented conversations and converting leads
Responsibilities
- Handle a high volume of inbound calls to assist customers with loan applications
- Explain product features, benefits, and eligibility clearly to customers
- Proactively reach out to customers when needed to encourage application completion
- Maintain accurate and up-to-date customer account records in CRM
- Deliver exceptional customer service through clear verbal and written communication
Education
- High school diploma or equivalent preferred
- No specific college degree required
Benefits
- Health, dental, and vision insurance including mental health benefits
- 401(k) matching with Roth option (U.S. employees)
- PTO and paid holidays
- Paid parental leave and sabbatical program (eligibility applies)
- Employee resource groups and DEI initiatives
- Employee recognition programs, charitable matching, and paid volunteer day
- Summer hours and hybrid collaboration schedule for applicable roles
Average salary estimate
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Founded in 2004, Enova International is a technology and analytics company. The Company provides online financial services to non-prime consumers and small businesses. Enova International is located in Illinois.
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