Administrator, Operations - job 1 of 2

Overview

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

• Comprehensive health benefits that start day 1 

• Student Loan Repayment Assistance & Reimbursement Programs 

• Family-focused benefits  

• Wellness incentives 

• Ongoing mentorship, development, and leadership programs  

• And more 

Description

OVERVIEW:

• Responsible for planning, overseeing and directing the operations within a defined Section and/or multiple clinical disciplines of The Emory Clinic.
• Position manages human, financial and material resources to ensure a high quality, cost effective and responsive health care service to all customers of the Section.
• In partnership with Clinical Administrator, position directs activities that will enhance operational efficiencies, improve patient satisfaction and result in cost effective healthcare solutions.
• Position is responsible for process improvement, adherence to patient access standards and oversight of Section business and financial systems.
• In conjunction with Clinical Administrator, has budget accountability for the Section.
• Develops budget and presents to TEC Executive Administration.
• Evaluates Section operations to ensure they are operating efficiently as related to patient care and organizational financial requirements.
• Along with Section leader, develops Section long-term and short-term performance targets and financial goals.
• Develops and manages annual operating and capital budget.
• Manages actual performance of expenses and revenues against budget and provides analysis of all material variances to the Clinical Administrator and Division Chief/Medical Director.
• Creates financial projections and feasibility analysis as needed to meet operational goals and comply with internal audit standards.
• Manages costs and budgets for multiple sites and/or specialties.
• Focuses on revenue cycle management and all associated components such as coding, charge submission, charge lag reduction and charge entry accuracy and validity in accordance with the TEC Patient Financial Service standards.
• Manages physician profit and loss analyses, compensation, and productivity measurement and physician communication in conjunction with the Section Head.
• Develops and manages faculty and staff compensation according to prescribed, standardized plans and policies of TEC.
• Works with manager to formulate plan for professional development.
• Attends educational in-services as appropriate.
• Participates in professional activities and organizations to maintain knowledge of current trends, practices, and developments.
• Prepares and distributes accurate and timely financial projections, assessments, analyses, reports, plans, and solutions to appropriate management, staff and faculty physicians.
• Creates documentation and installs methods to evaluate the financial and nonfinancial impact of the program.
• Assists with data analysis, report preparation and presentation of research findings and publications.
• Consults with physicians and physician leaders at each practice site to coordinate prompt resolution of operational issues.
• Effectively and appropriately communicates fiscal information to faculty, staff and TEC Administration.
• Mentors and provides career development opportunities for staff.
• Assesses needs and implements staff development and training programs as appropriate.
• Provides for faculty orientation and training; facilitates training in billing systems and medical record keeping and ensures timely and accurate entries; provides area specific orientation to staff.
• Serves as a liaison with Emory Healthcare corporate functions and other Emory Healthcare operating companies such as the Emory Hospitals.
• Develops and supports service lines across the EHC continuum; coordinates between the TEC and Emory Hospital services.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in business administration, finance, healthcare administration, or related field required.
• Master's degree preferred.
• With bachelor's, minimum of seven (7) years healthcare related experience, ambulatory setting preferred; With master's, minimum of five (5) years healthcare related experience, ambulatory setting preferred.
• Minimum requirement of three (3) years supervisory/manager experience.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at [email protected]. Please note that one week's advance notice is preferred.