Customer Service Travel Representative (Remote)
Job Title:
Customer Service Representative (Remote) – Travel Industry
About Destination Knot:
Destination Knot is a full-service travel planning company dedicated to delivering personalized, seamless vacation experiences for clients worldwide. From all-inclusive resorts and cruises to custom itineraries and group trips, we combine expert service with deep industry knowledge to help our clients travel with confidence and ease.
Position Overview:
We are seeking a reliable, client-focused Customer Service Representative to join our fully remote team. In this role, you will support clients before, during, and after their travel planning process by providing timely communication, resolving issues, and ensuring a smooth and stress-free experience. The ideal candidate has a passion for helping others, strong communication skills, and a commitment to delivering exceptional service in the travel space.
Key Responsibilities:
Respond promptly to customer inquiries via phone, email, and chat platforms
Assist with booking confirmations, travel changes, and general service questions
Resolve customer concerns with professionalism and efficiency
Communicate updates related to itineraries, travel documents, or supplier changes
Maintain accurate records of client communications and updates
Coordinate with suppliers, vendors, and internal team members to fulfill service requests
Stay informed about travel policies, destinations, and industry changes relevant to client needs
Qualifications:
Previous experience in customer service (travel, hospitality, or service industry preferred)
Strong written and verbal communication skills
Detail-oriented with excellent organizational and problem-solving abilities
Comfortable using email, CRM platforms, and online booking tools
Ability to work independently in a remote environment
Must be 18 years or older with access to a computer and stable internet connection
Interest in the travel industry and a passion for client satisfaction
What We Offer:
Fully remote and flexible work environment
Comprehensive training and ongoing support
Opportunities for growth within a supportive, travel-focused team
Access to industry tools and travel perks
Performance-based incentives
Work Environment:
This is a fully remote position. Ideal for individuals who are service-minded, proactive, and thrive in a client-facing role within the dynamic and rewarding travel industry.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Destination Knot is hiring a resourceful Wedding and Event Planner to remotely plan and coordinate destination weddings and related events from initial consultation through execution.
Support couples in planning unforgettable destination weddings and honeymoons through virtual consultations, supplier coordination, and booking management for a travel company offering certification and ongoing mentorship.
Provide courteous, efficient phone-based customer service and appointment scheduling for a growing, family-owned home services company in Nashville.
Virtual Destination Wedding Specialist needed to plan romantic, travel-based weddings and honeymoons using provided tools, supplier networks, and mentorship.
Ten is hiring an on-site Dining Specialist to manage high-touch restaurant reservations and craft bespoke dining experiences for discerning members across its New York and Las Vegas offices.
Flourish Research is hiring a Remote Call Center Agent to conduct surveys, manage inbound/outbound calls, and record high-quality data to support client research and insights.
Serve as the welcoming face of a hotel-casino by managing guest check-ins/check-outs, handling payments, and delivering excellent customer service in a fast-paced environment.
Customer-focused Customer Experience Associate needed to manage homeowner communications, coordinate project updates, and support field operations for Renewal by Andersen of San Diego.
Guidehealth is hiring a bilingual (English/Spanish) Certified/Registered Medical Assistant to serve remotely as a Healthguide, coordinating patient care and partnering with primary care teams to improve outcomes.
Provide front-desk, sales, and community support for [solidcore]'s Palo Alto studio as a part-time Core Crew team member focused on outstanding client experience and studio growth.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
