Chief of Staff - Technology

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

About the Role
Dandy is hiring a Chief of Staff to support our rapidly scaling technology departments (EPD - Engineering, Product, UX Design). This is both a strategic and execution focused role that will drive the decision making process across Technology and help us scale; from improving and optimizing current processes and organizational procedures to enhancing efficiency and productivity. You will be reporting into the Head of Engineering, who will be your primary execution partner.

What You'll Do

As Chief of Staff, you will streamline communication across Technology, GTM, Ops, and other functions to unify strategy, improve transparency, and expedite decision-making. You will oversee major cross-functional initiatives from ideation through execution, working closely with senior leadership to ensure technical programs align with company goals. This includes coordinating and leading key meetings, workshops, and offsites, as well as representing department heads to ensure a strong technology perspective in pivotal discussions.

You will drive accountability by monitoring and reporting on plans and goals, facilitating technical decision-making, and building consensus on architecture, implementation approaches, and trade-offs. In addition, you will identify and address gaps in strategy, processes, budget, and skills, while spotting opportunities to improve productivity through tools, processes, and organizational execution. This role provides exposure to the full spectrum of technology initiatives and the opportunity to spearhead strategic programs that move the organization forward.

What We're Looking For

• 6+ years of operations and/or strategy work preferably at startups

• Track record of success in building new operational processes and successfully navigating ambiguity, evaluating operational gaps/weaknesses

• Self-starter who thrives in a fast-paced environment and focuses on driving measurable impact

• Demonstrated ability to evaluate new product opportunities by bringing internal stakeholders and existing/new partners together

• Strong technical background with ability to understand system architecture, APIs, infrastructure, and technical dependencies

• Experience with software development lifecycle, agile methodologies, and modern engineering practices

• Experience using data to analyze performance and drive strategic decision making, experience presenting to both technical and executive audiences

Bonus Points For

• Experience at an operationally-intensive company with complex technical infrastructure

• Experience with international expansion, cloud infrastructure, microservices architecture, or distributed systems

• Data analysis skills including SQL, data visualization, and metrics-driven decision making

• Experience with DevOps practices, CI/CD pipelines, and release management

• Time spent at a venture-backed startup during hypergrowth scaling technical teams and infrastructure

• Experience managing programs with hardware/software integration components

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!