VP, Data Analyst
At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
Who is Customers Bank?
Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.
We get you further, faster.
Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.
On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.
Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.
What you’ll do: The VP, Data Analyst will play a critical role in supporting Customers Bank’s Operational Strategy Team by delivering accurate, insightful, and actionable data analysis. This position is responsible for gathering, validating, and interpreting operational and financial data to inform strategic decision-making, monitor key performance indicators, and identify opportunities for process improvement. By transforming complex datasets into clear insights, the VP, Data Analyst will help drive operational efficiency, manage risk, and support the bank’s long-term growth objectives.
Conduct quantitative analyses to evaluate operational efficiency, risk metrics, and financial performance.
Identify and interpret data patterns, anomalies, and opportunities to support process improvement initiatives.
Collaborate with cross-functional teams (Finance, Risk, Operations, Technology) to gather data requirements and ensure data accuracy
Present clear, concise, and actionable data summaries for senior management.
Support data governance efforts to improve accuracy, consistency, and security of operational data.
Monitor and assess effectiveness of implemented strategies, making recommendations based on data insights.
Extract, clean, and analyze large datasets from multiple banking and operational systems.
Design and maintain performance dashboards to monitor KPIs, operational trends, and project outcomes.
Stay up to date on emerging data tools, analytics best practices, and banking industry trends.
Support Gen AI adoption and scaling efforts
What do you need?
5+ years of experience in data analysis, business intelligence, or operational reporting—ideally in financial services, banking, or consulting.
Exceptional attention to detail and accuracy in working with complex datasets.
Strong problem-solving and analytical thinking abilities.
Ability to communicate technical findings to non-technical audiences.
Collaborative mindset—comfortable working closely with strategy, operations, and senior leadership.
Highly organized, with the ability to manage multiple priorities in a fast-paced environment.
Bachelor’s degree in Data Science, Business Analytics, Statistics, Finance, or a related field.
Technical Skills
Strong proficiency in SQL and Excel for data manipulation and analysis.
Experience with BI tools such as Tableau, Power BI, or MicroStrategy.
Familiarity with statistical analysis and data visualization best practices.
Bonus: Experience with Python or R for advanced analytics.
Familiarity working with Generative AI tools.
Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.
Diversity Statement:
At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Kpler is hiring a Houston-based Data Analyst to improve data quality, automate ingestion pipelines, and analyze NGL/LPG shipping and trade flows to power market intelligence.
RMR Group is seeking a Business Intelligence Analyst to transform complex financial and operational data into interactive dashboards and actionable insights supporting a national CRE portfolio.
The Office of Equity and Civil Rights is hiring a Data Analyst to manage and analyze police misconduct data, build dashboards and maps, and deliver clear, evidence-driven reporting to support police accountability and public transparency.
SOAIS is looking for a hands-on Data Analyst with proven Informatica MDM and IDQ/IDMC experience to deliver data profiling, cleansing and reference data management for enterprise clients.
Cricut is hiring a Product Data Analyst to turn customer and product data into clear KPIs, dashboards, and actionable recommendations that improve engagement and product performance.
Turnitin is hiring a Senior Product Business Intelligence Analyst to design and deliver product KPIs, dashboards, and analyses that inform product strategy and measure product health across a global education platform.
AssistRx is hiring a Commercial Insights Analyst to produce dashboards, forecasts, and commercial analytics that shape sales strategy and inform senior leadership decisions.
tvScientific is hiring an Experimentation Analyst to design and analyze statistically sound experiments that optimize CTV ad performance and influence product and client strategy.
Senior Marketing Data Analyst role focused on PLG and funnel analytics to build tracking, dashboards, and experiments that directly inform growth decisions.
Lead Medical Affairs Intelligence & Analytics to transform customer questions and interactions into actionable insights that inform medical education, information delivery, and clinical decision-making at Lilly.
Synchrony is hiring a VP of Co-Brand Analytics to lead analytics strategy for Travel & Entertainment and Digital Retail, turning data into actionable campaign, channel and portfolio decisions that drive growth and profitability.
Emory University's School of Medicine is hiring a Data Analyst to manage and analyze neuroimaging and proteomics datasets that drive research into neurodegenerative disease.
Procter & Gamble is hiring analytically curious interns for its CMK Analytics & Insights team to blend research and data analysis into actionable consumer and shopper strategies during a 12-week summer program.
Founded in 2009, Customers Bank is a super-community bank with over $20 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals and families we work with. Customers Bank is an equal opportunity l...
1 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
