Data Analyst (Operations Officer II) (NCS) - Office of Equity and Civil Rights

THIS IS A NON-CIVIL SERVICE POSITION

POSTING DATE: 8/19/2025

SALARY RANGE: $74,803.00 - $119,684.00 ANNUALLY

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits  

BACKGROUND

The Office of Equity and Civil Rights is a city agency devoted to advancing equity and upholding the federal and local civil rights laws, the local living and prevailing wage laws, ensuring access and equal opportunities for people with disabilities, and providing oversight of local law enforcement.  The mission of the Office of Equity and Civil Rights is to carry out activities to eliminate inequity, inequality, and discrimination. The Office of Equity and Civil Rights consists of the Community Relations Commission, the Equity Office, the Mayor's Commission on Disabilities, the Police Accountability Division, the Veterans Commission, the Wage Commission, and the Women’s Commission.

The Police Accountability Division of OECR is responsible for supporting the investigation of police misconduct complaints involving a civilian(s), including coordinating the activities of the Police Accountability Board (PAB). The PAB is mandated by the Maryland Police Accountability Act of 2021 and created in Baltimore by City Council Bill 22‐0234, as an independent body of 17 civilian members tasked with the intake of all police misconduct complaints involving a member of the public, holding regular meetings with the heads of law enforcement, reviewing policy and data issues on policing issues, and disseminating public reports about the state of police misconduct. The Administrative Charging Committee (ACC), also mandated by the Maryland Police Accountability Act of 2021, is body of five civilian members who review the investigations for the complaints filed with the PAB and decide on disciplinary outcomes.

POSITION SUMMARY

The PAB Data Analyst position provides data analysis to support decision-making mechanisms of the PAB and ACC members. This position must be able to perform research related to police response; assist in analyzing data from a variety of databases in an effort to evaluate and report on police misconduct trends and patterns; assist in preparing PAB and ACC outcome summaries, statistical reports, spreadsheets, charts, maps and diagrams; present findings to both internal and external audiences; and perform a variety of specialized studies related to Police misconduct enforcement.

ESSENTIAL FUNCTIONS

• Work on multiple projects with key responsibilities in the collection, analysis, and management of data.

• Actively participate in accountability review sessions, providing analysis and findings in a format that allows for its assessment by PAB and ACC, and the public. 

• Responsible for leading data and research collection and analysis for the Police Accountability Division of the Office of Equity and Civil Rights; leading the development of the required PAB annual report and maintaining key metrics and key performance indicators for the Office, such as victim demographics and serve as a resource for external and internal law enforcement agencies within the City.

• Prepare a variety of mapping (ArcGIS) products, indicating Police misconduct trends and providing analysis and explanations for these trends.

• Ensure the accuracy and validity of all data and translate results into strategic police accountability recommendations.

• Develop and maintain measurement instruments and processes, data reports, database tools, and dashboards to monitor and track all mixed‐methods internal and external data (e.g., investigatory data).

• Communicate findings to internal and external leaders and decision‐makers clearly and concisely through narrative‐driven presentations and effective data visualizations for use in briefings, community meetings, and public hearings.

• Conduct quantitative and qualitive assessments and draw comprehensive reports with recurring themes and SWOT analysis.

• Support process‐level analyses, recommendations, and strategic implementation on issues related to Police misconduct.

• Create and manage a Police Misconduct Dashboard and website, as well as conduct administrative data and systems reviews and other related duties as required.

• Work to mitigate the negative consequences of past practices by utilizing innovative, data driven, and measurable approaches and strategies to design, plan, develop, and deliver services to the community.

• Provide OECR leadership with internal facing dashboards related to agency progress.

• Develop data feeds and automated reporting.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES (NOT INCLUSIVE)

• Must have strong working knowledge of connecting to data in a variety of SQL Server/Oracle databases using software such as Toad Data Point, MS Access/Excel, ArcGIS, and link analysis software to query, analyze and report on findings.

• Must have knowledge of GIS, algorithms/statistical methods, and crime analysis techniques to support agency processes.

• Knowledge of methods and procedures for the collection, organization, interpretation, and presentation of information.

• Strong critical thinking skills and ability to perform critical analyses with limited oversight.

• Ability to analyze data to glean insights that can be used in setting strategy, decision making, and validation.

• Ability to work collaboratively on high‐performance teams and effectively support cross‐functional teams within OECR and across other city agencies and organization.

• Ability to synthesize data and transform it into coherent, strategic workplans.

• Proficient in Microsoft Office, Excel, Power Business Intelligence, ArcGIS, enterprise software, and other specialized software for planning, scheduling, communicating (email), word-processing, collecting and reporting data, preparing presentations, researching (Internet), SQL, Python and performing other computer functions. 

QUALIFICATIONS

• Bachelor's degree in computer science or data-related fields required. Master’s degree preferred.

• 4-5 years of progressive experience working in data related field.

• Strong analytical writing skills and oral communication skills

• Strong interpersonal skills

• Ability to excel in time‐pressured and high‐energy environments.

SUCCESSFUL CANDIDATES MUST:

• Be able to meet tight deadlines.

• Be able to manage multiple tasks simultaneously and well

• Be driven by a sense of urgency and able to timely and strategically get in front of challenges 

• Be able to adapt to competing and shifting priorities

• Be able to prepare detailed reports, charts, graphs, statistics tabulations, and other documents using various data and statistics.

• Conduct studies, surveys and research projects and develop data collection procedures and forms, survey methodology, sampling criteria and data analysis.

• Collect, organizes, evaluates and analyzes data from sources to determine the importance, significance and reliability for use in reports.

**APPLICATION DEADLINE: Please submit your application no later than 12:00 AM on the closing date to be eligible for consideration.** 

This is a full‐time, non‐civil service position with a comprehensive benefits package. Those considered for employment must authorize the release of a criminal background investigation.

BENEFITS

The City of Baltimore offers a generous and competitive benefits package. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

FINANCIAL DISCLOSURE

This position is required to complete a Financial Disclosure pursuant to Sections 7‐7, 7‐8, and 7‐9 of the City Ethics Law.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion.  The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws.  Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER