Post Closing Underwriter

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:

The Post Closing Underwriter is responsible for coordinating the resolution of conditions identified by the investor during purchase review. To resolve conditions, this role researches the loan file, clarifies any ambiguities or potential concerns with the investor, identifies alternative solutions, collaborates with clients and relevant departments (including borrower contact) to obtain additional or corrected documentation, remains current with investor guidelines, and requests exceptions as needed to clear loans for purchase in a timely manner. The Post Closing Underwriter uses investor sites and the LOS system to obtain daily suspense reports, upload documentation for loan curing and purchase, monitor daily workloads and document activities, and provide updates on all conditioned loans in the pipeline.

Job Responsibilities:

• Review investor loan deficiencies and apply processing, underwriting, and closing experience to resolve issues independently, in attempts to cure these without involving the Underwriter, branch, or borrower(s).

• Conduct daily review of deficiency loan pipelines within investor sites to identify suspended loans requiring remediation.

• Analyze and validate all suspense conditions and provide resolution by the cure by date.

• Review and obtain clarity from the investor when needed to determine documentation needed to cure defect(s).

• Review the closed loan file to determine if suspense item(s) are already in the loan file.

• Perform Due Diligence review of assigned TRID conditions to determine whether the mortgage loan disclosures are accurate and comply with regulation timelines.

• Complete data input for issuance of Post Consummation Closing Disclosure – verifying all final fees are accurate and reconcile to the Final Settlement Statement.

• Review and clear income calculations and asset investor deficiencies.

• Work with internal and external departments and borrowers to obtain needed documentation to cure deficient loans timely.

• Prepare formal written responses to agencies and investors in which an audit has been performed and deficiencies discovered.

• Accurately track and record all loan file events and communications.

• Monitor daily condition reports from the investor for updates on deficient loans or new conditions as received.

• Monitor aged loans in the active pipeline until purchased by the investor.

• Stay current with agency and investor guidelines and overlays to ensure underwriting compliance.

• Meet daily production goals set by management and adhere to internal SLA timelines.

• Maintain customer confidence by providing ongoing quality service and keeping all files and information confidential.

• Perform additional duties as required.

Qualifications and Skills:

• Bachelor’s degree or equivalent combination of education and/or experience.

• 3+ years of experience in mortgage closing and/or post-closing activities.

• Underwriting experience.

• Advanced knowledge of regulatory and investor guidelines across various loan programs.

• Excellent collaboration skills, including engaging effectively with all levels of management and third-party vendors.

• Skilled in managing multiple tasks, meeting deadlines, and shifting priorities as needed.

• Skilled at working independently with attention to detail, sound judgment, and excellent decision-making skills.

• Excellent communication and customer service skills.

• Excellent organizational and analytical skills.

• Proficient in Microsoft Office Suite.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Pay Range:

• Hourly Rate: $38.46 - $40.86

• The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.