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Project Manager, Perm

Critical Mass is seeking a passionate Project Manager to lead and coordinate digital agency projects, focusing on flawless execution, resource allocation, and client satisfaction. The role requires management of Agile projects and collaboration across multi-disciplinary teams.

Skills

  • Knowledge of CMS platforms such as AEM, Sitecore, and Wordpress.
  • Proficiency with project management tools like Jira, Excel, SharePoint, and Smartsheet.
  • Familiarity with Agile methodologies (Scrum, Kanban).
  • Excellent communication and organizational skills.
  • Strong stakeholder management and negotiation abilities.
  • Ability to manage multiple small to medium scale digital projects.
  • High degree of personal professionalism and polished presentation.

Responsibilities

  • Supervise project delivery including scope, resources, risks, finances, and timelines.
  • Monitor daily project activities and manage issues within limited to moderate scope.
  • Apply Agile values and principles, support Agile governance and continuous improvement.
  • Coordinate with Development, QA, and IT teams to ensure successful project delivery.
  • Manage project phases including initiation, planning, design, implementation, testing, and deployment.
  • Drive weekly releases and resource planning in collaboration with stakeholders.
  • Maintain project scope and schedule, identify and communicate risks to Program Manager.
  • Support Agency Partnership and New Business Development teams with client engagement.
  • Ensure documentation standards and company-wide operating metric targets are met.
  • Evaluate and promote teamwork, initiative, and adherence to values across teams.
  • Clarify and set delivery milestones with internal and external clients.

Education

  • Bachelor's degree in management, business, or related field is required.
  • Master's degree or post-bachelor's certificate and professional credentials preferred.

Benefits

  • Maternity and parental leave extra days
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Access to online services for families and new parents
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts
To read the complete job description, please click on the ‘Apply’ button
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CEO of Critical Mass
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Chris Gokiert
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Average salary estimate

$100000 / YEARLY (est.)
min
max
$85000K
$115000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Our mission is to create experiences that improve customers’ lives. For more than two decades, Critical Mass has been designing meaningful customer experiences in the digital space that transform our clients’ businesses through interactions that ...

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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Family Medical Leave
Paid Holidays
Sabbatical
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$85,000/yr - $115,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
July 23, 2025
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