Associate Data Analyst

*Comscore is unable to provide sponsorship for this position, now or in the future.

Job Title: Associate Data Analyst
Location: Remote (Must reside in the USA) and willing to work Pacific Time hours
Note: Candidates located within commutable distance to an office location (New York-NY, Evansville-IN, or Reston-VA) are required to report in-person 2x a week.

About This Role:

Provides first line of product training and support to clients of Comscore’s syndicated product offerings. Communicates product enhancements and methodology changes to clients. Identifies training opportunities based on client usage and needs. Partners with sales and proactively communicates client updates to respective account leads.

What You’ll Do:

• Conducts client-driven data investigations by analyzing data in reports and from internal systems under supervision; escalates investigations to internal teams if analysis is inconclusive
• Responds to client questions about data and aids client with interpretation of data
• Assists sales team when needed
• With assistance, provides clients with data interpretation for RFP responses and internal presentations
• Trains clients on Comscore POSTTRAK reports, methodologies, tools, and processes
• Customizes trainings to suit client needs by considering the client’s business needs, industry, and competitors
• Uses POSTTRAK to research and develop client deliverables and insights
• Conducts live presentations and demos to provide client support as an assigned syndicated resource
• Answers customer support hotline; escalates issues when appropriate; navigates through internal teams easily and involves management when needed
• Supports Client Insights team by setting up tags after gaining a basic familiarity with tagging and unified reporting across PC, mobile app.
• Creates content for trainings and demos ranging from PowerPoint decks and example Excel reports as needed

What You’ll Need:

• Bachelor’s degree from a 4-year college or university
• Experience with Microsoft Office Suite including Word, Excel, and PowerPoint
• Comfortable with internet technologies and public speaking
• Proactively searches out additional opportunities to broaden product growth
• Effectively collaborates with team members
• Salary: $65,000 - $75,000; Commensurate with experience.

About Comscore

At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you.

Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit Comscore.com.

EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law.

To comply with federal law, Comscore participates in E-Verify. Successful candidates must pass the E-Verify process after hire.

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