Chief Nursing Officer (CNO) Charlotte, North Carolina

The Chief Nursing Officer (CNO) at Carolinas ContinueCARE Hospital at Pineville in Charlotte, North Carolina is responsible for the day-to-day operations of the clinical services of the 40 bed Long Term Acute Care Hospital (LTACH) while ensuring compliance with the hospital's mission, vision, values, goals, strategic direction, and applicable laws and regulations.

Under the direct supervision of the LTACH CEO/Administrator, the CNO is responsible for providing, managing and supervising the clinical staff, ensuring that the competency, numbers, and staff levels are appropriate to meet the immediate and complex needs of patients.

The CNO is responsible for promoting the overall quality of nursing care while operating under the ANA Standards of Practice. In conjunction with the professional staff the CNO plans, coordinates, manages, and evaluates clinical programs and services of the LTACH promoting a team approach to the delivery of patient care provided by the LTACH.

Major Responsibilities

• Establishes and communicates a clear and compelling vision. All stakeholders should know the hospital’s mission, vision, and priorities.
• Is responsible for the operational, strategic, financial and clinical performance of the hospital.
• Works with Board, senior management team, physicians and staff to develop, implement, and update strategies and opportunities for growth and improvement to support the hospital’s mission and respond to external and internal issues.
• Provides for a system of control which clearly identifies deviations from plans and budgets; assure periodic comparison of performance and/or results against established standards for objectives; and assure corrective actions for deviation from plans so that annual results are in line with strategic goals.
• Maintains the hospital’s compliance with all laws and applicable regulatory and legal requirements. Retains all nursing related hospital accreditations, licensures and designations in good standing. Acts promptly to comply with required changes.
• Attracts and retains physicians; maintain high levels of physician satisfaction.
• Implements Board education and development programs through internal and external resources.
• Provides hospital operations coaching or mentoring and serves as a positive role model and mentor.
• Takes a proactive approach to managed care, healthcare reform and related issues.

Other General and Related Duties

• Is actively committed to quality of patient care, treatment, and services. Measures and reports quality results to hospital and corporate teams. Fosters continuous quality improvement. Participates in corporate-wide and hospital-based performance improvement activities.
• Is actively committed to providing excellent customer service. Strives to meet or exceed patient expectations/satisfaction in the performance of job functions.
• Is actively committed to meeting and/or exceeding physician expectations/satisfaction in the performance of job functions.
• Is actively committed to meeting and/or exceeding employee expectations/satisfaction in the performance of job functions.
• Retains all nursing related hospital accreditations, licensures and designations in good standing. Maintains compliance with all laws and applicable regulatory requirements. Acts promptly to comply with required changes.

Education/Experience

• Bachelor’s Degree of Nursing from an accredited university program.
• MSN preferred: or enrolled and progressing toward a MSN.
• Must possess and maintain current licensure as a Registered Nurse in the State of North Carolina.
• A minimum of three years of direct patient care experience in a LTACH or acute care setting is required.
• LTACH experience highly desirable. Critical care experience is preferred.
• Must show evidence of competency in supervising patient care services through a minimum of two years management experience.

Skills and Knowledge

• Ability to manage people and work with them in such a manner as to build high morale and group commitments to goals and objectives
• Ability to identify and resolve operational and administrative problems
• Ability to work with Medicare system and be adaptable to changes
• Proficient PC skills, including Microsoft Word and Excel
• Possess a strong customer orientation and critical thinking skills
• Possess sound and accurate judgment and timely decision making

• A competitive salary will be offered including incentive compensation plan
• Comprehensive health and welfare benefits package is offered as part of total compensation.
• Relocation package offered if needed
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Wellness Resources and other benefits

About Carolinas ContinueCARE Hospital at Pineville

ContinueCARE Hospital at Pineville in Charlotte, N.C., is a 40-bed long term acute care hospital (LTACH) located on the Carolinas HealthCare System Pineville – Atrium Health campus. Our hospital is specifically licensed and administered to provide care for patients who require daily physician and staff attention for complex conditions.

We are a separate yet fully licensed acute-care hospital with the ability to provide intensive and complex medical treatment. Our specialty programs are specifically designed to meet the needs of long-term, acute-care patients.

About Community Hospital Corporation:

Community Hospital Corporation is a Texas not-for-profit company whose sole mission is to help not-for-profit hospitals remain community-operated and governed. CHC owns, manages and consults with hospitals through three distinct organizations — CHC Hospitals, CHC Consulting and CHC Continue Care, which share a common purpose of preserving and protecting community hospitals. Based in Plano, Texas, the organization provides the resources and experience community hospitals need to improve quality outcomes, patient satisfaction and financial performance.

CHC is a tobacco and drug free workplace. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.