Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Automotive Operations Specialist  image - Rise Careers
Job details

Automotive Operations Specialist - job 1 of 6

Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

MSX International is seeking an Operations Specialist who will be responsible for the professional delivery, installation and sustainment of MSX International Express Service prescribed solutions. The Operations Specialist is the lead liaison with FCSD Zone Manager. 

What Your Day-to- Day Responsibilities Include

  • Specialist will be responsible for developing and maintaining a direct relationship with specifically assigned dealers, attend regional FCSD Organization meetings quarterly, support launch and performance manager in planning meetings and Quick Lane launches, along with implementing plans to achieve regional objectives
  • Attend Annual Business Plan Meetings
  • Create and Work Quick Lane Action Plans
  • Conduct Repair Order Analysis as needed
  • Develop Quarterly Marketing Plan and Monitor Adherence
  • Ensure Scheduling of Quarterly Quick Lane Sales Events
  • Ensure current Quick Lane POS is updated and displayed
  • Work with Quick Lane Manager to conduct periodic Competitive Ad and Price Surveys
  • Review and approve Co-op claims
  • Work with Quick Lane on Search Engine Optimization and Landing Page Claiming
  • Monitor and motivate Quick Lane Contest and Incentive performance
  • Manage tire sales processes at each Quick Lane
    • Create and maintain Tire Screen
    • Assist with TIM Tool set-up and monitor
    • Conduct periodic inventory review and arrange for inventory swap as needed
    • Establish Good/Better/Best Lineup
    • Ensure adequate Tire Displays and current pricing (Indoor/Outdoor)
  • Conduct on-site training as needed
    • Ensure Quick Lane team completion of all required STARS courses
    • VCU Training (including inspection skills)
    • RIM and ¼ Time
    • Telephone Sales Skills
    • Customer Handling
    • Tire Sales Skills
    • Brake Sales Skills
    • Credit Card Solicitation Skills
  • Conduct operational review on every visit
    • Action Plan review
    • KPI and Sales Performance review
    • Op code usage and submission
    • Work Flow Processes
    • Service Times
    • VCU and Sales Skills
  • Provide visit summaries to Dealer, District Operations Manager and FCSD Region
  • Complete all administrative tasks in a timely manner
  • Run Quick Lane as needed

Qualifications

Qualified candidates must be highly motivated, self-starters who possess excellent customer relationship, communication and facilitation skills, with a high degree of interest in working in a field environment with minimal supervision.  The successful candidate must also reflect an exceptional track record and attributes that includes:

  • Will possess Aftermarket Experience; preferably Retail Tire Store Management experience
  • OEM dealer contact experience is a plus, as well as excellent verbal and written communication skills
  • This position requires proficiency with Microsoft Word, PowerPoint, Excel and Internet Explorer
  • Ability to leverage relationships to identify and sell the business case for change
  • Analyzing data from dealer financials and operational assessments to establish improvement action plans
  • Implementation of service advisor selling systems and overall process improvement solutions at the aftermarket or retail level
  • Ability to understand, establish and implement effective metrics to keep dealerships focused on growth and ROI
  • Demonstrated proficiency with PC applications in a Windows environment
  • Ability to train and utilize all aspects of Automotive Tire Sales and automotive service sales
  • Ability to influence the sales personnel and technicians in the training processes and monitoring the results
  • Bachelor Degree (preferred)

Additional Information

WORK ENVIRONMENT

  • 80% Travel required
  • Overnight travel required
  • Have ability to equally accommodate working from home office or remote location

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSX, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $70k to $71k based on current experience.  

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

Average salary estimate

$70500 / YEARLY (est.)
min
max
$70000K
$71000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User

tarte™ is looking for rising seniors to join a Spring 2026 in-person Supply Chain & Operations Internship in NYC, offering cross-functional rotations and a capstone project to jumpstart operations careers.

Photo of the Rise User
Domino's Hybrid 13590 Grove Dr, Maple Grove, MN
Posted 16 hours ago

Lead daily restaurant operations and a frontline team at Team Honey Badger’s Domino’s in Maple Grove as an Assistant Manager focused on service, speed, and team development.

Support bakery operations and lead a small team to deliver excellent guest service, quality baked goods, and efficient merchandising at Lowes Foods in Huntersville.

Photo of the Rise User
Posted 19 hours ago

EVERSANA is hiring an Associate Director, Client & Delivery Excellence to lead and optimize patient services delivery and client programs from the Chesterfield, MO office.

Photo of the Rise User
Posted 18 hours ago

Lead and manage the Support Operations team within GCM Clinical Case Management to ensure accurate, compliant pharmacovigilance operations and continuous process improvement.

Mary Bridge Children’s Hospital seeks a detail-oriented Scheduling Coordinator Specialist to manage pediatric ENT provider and surgical schedules, handle insurance authorizations, and coordinate patient appointments in a fast-paced clinic setting.

Photo of the Rise User

Crusoe is hiring an experienced HSE Specialist in San Francisco to lead safety, compliance, and incident management for data center operations and R&D deployments.

Photo of the Rise User
Red Bull Hybrid La Mirada, CA, USA
Posted 44 minutes ago

Red Bull Distribution Company is hiring a Warehouse Manager in La Mirada to lead inventory, fleet, and safety operations and ensure efficient, compliant warehouse performance.

Photo of the Rise User

Lead and co-own a growing solar installation and maintenance company in the Fort Worth area, driving operations, growth, and profitability while receiving significant equity and operational support.

Posted 17 hours ago

Lead and coordinate daily venue operations, vendor management, budgeting, and booking support for the France-Merrick Performing Arts Center, working closely with the VP to ensure exceptional production and guest experiences across two major venues.

Orlando Health is hiring an LPN Supervisor to lead clinic operations and clinical staff in the ENT/Allergy outpatient practice in St. Petersburg, ensuring efficient patient flow and high-quality care.

Photo of the Rise User
Posted 8 hours ago

Experienced distribution operations leader needed to manage the Lynchburg, VA distribution center, driving safety, inventory accuracy, customer KPIs, and continuous improvement.

Photo of the Rise User

Lead store operations and team development as Hollister Co.'s Assistant Manager in Paramus, driving sales, visual presentation, and exceptional customer service.

With almost 7,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans: • Warranty & Technical • Parts & Service • Retail Performance Management • Customer Engagement • Fleet & Mobili...

8 jobs
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
October 8, 2025
Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!