Forward Deployment/Implementation Lead – City of Dallas Project

Employment Type:

Full-time, Project-Based.

Reports To:

Full Time, Project Based.

About Civic Marketplace

Civic Marketplace is redefining how local governments procure goods and services. We bring transparency, efficiency, and inclusivity to public procurement, connecting agencies with vendors through technology-driven solutions. Our mission is to modernize procurement for cities and agencies while creating opportunities for small and diverse businesses.

Role Overview

We are seeking a Forward Deployment Lead/ Implementation Lead to oversee our signature project with the City of Dallas, which is set to be a national beacon for procurement and local economic development. This individual will serve as the bridge between Civic Marketplace, the City of Dallas, and participating vendors. The Implementation Lead will be responsible for project planning, execution, and successful adoption of the platform ensuring delivery of measurable value to all stakeholders.

Key Responsibilities
1. Project Management & Delivery

• Lead the end-to-end implementation of Civic Marketplace for the City of Dallas.

• Manage senior stakeholder relationships.

• Develop and manage project timelines, milestones, and deliverables.

• Coordinate with product, engineering, and design teams to ensure technical readiness.

2. Stakeholder Engagement

• Act as the primary liaison between Civic Marketplace and the City of Dallas project team.

• Facilitate alignment with city leadership, procurement staff, and vendors.

• Provide clear communication, progress updates, and risk mitigation strategies.

3. Adoption & Training

• Lead workshops, training sessions, and onboarding for city staff and vendors.

• Gather feedback to refine processes and improve user experience.

• Ensure compliance with procurement policies, legal frameworks, and transparency requirements.

4. Continuous Improvement

• Track and analyze KPIs related to adoption, engagement, and project success.

• Identify gaps and work collaboratively to implement solutions.

• Share learnings and best practices for scaling to additional cities and agencies.

Qualifications

Required:

• 5+ years in project management with experience at a top consultancy, implementation, or client success, relevant project experience ideally in government technology, SaaS, or procurement.

• Strong track record of leading large-scale software or digital transformation projects.

• Exceptional communication, facilitation, and relationship management skills.

• Ability to navigate public sector environments and manage diverse stakeholders.

• Strong problem-solving skills with a bias toward action.

Preferred:

• Experience with government procurement, civic technology, or public sector consulting.

• PMP, CSM, or other project management certification.

• Familiarity with cooperative purchasing, RFQ/RFI processes, and vendor onboarding.

• Based in the Dallas-Fort Worth area with the ability to travel on-site as needed.

Why Join Us

• Shape the future of public procurement at a pivotal moment.

• Lead a high-visibility project with one of the largest cities in the country.

• Work with a passionate, mission-driven team focused on impact.

• Opportunity for long-term growth as Civic Marketplace scales nationally.

How to Apply

Please submit your resume and a short statement on why you’re excited to lead the City of Dallas implementation of Civic Marketplace through the application form.