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Impact Manager - job 1 of 3

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

City Year Washington, DC is seeking an Impact Manager to lead teams of AmeriCorps members, focusing on enhancing student performance and strengthening school partnerships through the Whole School Whole Child model.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Manage and coach AmeriCorps members, implement City Year’s service model in schools, develop partnerships, and drive results through data-informed interventions.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Strong communication, problem-solving, relationship development, team collaboration, and leadership skills are essential.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Bachelor’s degree or significant City Year experience, preferably with an education background, along with a commitment to community service and youth development.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: The position is based in Washington, DC, with no travel specified.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $53000 - $56000 / Annually



Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1Compensation: $53,000.00 - $56,000.00 Annually Commensurate with Experience and Location

Position Overview

City Year Washington, DC is seeking an Impact Manager (IM) who will lead and develop two teams of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director, the IM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices through cultivating strong school partnerships. The IM is also an effective talent developer who will lead 8-15 AmeriCorps members to experience a successful and rewarding year of service.

Salary range for this position is $53,000 - $56,000 per year.

Learn more about City Year D.C: https://www.cityyear.org/dc .

Job Description

RESPONSIBILITIES:

Service Delivery and Impact

· Implement City Year’s WSWC service model with a high degree of quality to the right students at the right time, at the assigned schools

· Develop and manage partnerships with each school's administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance interventions, course performance interventions, and behavior support for students

· Set and monitor clear, measurable, weekly, and monthly deliverables and action plans for AmeriCorps members to accomplish WSWC goals established by the organization and school partners through the Statement of Partnership process

· Drive results by ensuring the timely and accurate collection of quantitative and qualitative data. Use surveys, student, school, and district-level data to continually improve student interventions and whole-school supports

· Regularly observe and coach AmeriCorps members in the development and implementation of data-informed interventions that improve student achievement

AmeriCorps Member Program Delivery and Experience

· Lead, manage, and coach two teams of AmeriCorps members to achieve service performance standards requirements while developing their leadership potential

· Model leadership that is animated by City Year’s culture and values, creating spaces that empower AmeriCorps members to access the power of the culture and values in personally meaningful ways

· Utilize performance management tools to set expectations, identify strengths and areas for development, and find ways to maximize leadership potential

Service Partner Management

· In collaboration with the Impact Director, build and cultivate strong partnerships with teachers, principals, school officials, and other key stakeholders, demonstrating an understanding of the school's priorities and working collaboratively to implement solutions that leverage AmeriCorps member talent and align with City Year Whole School Whole Child output, outcome, and impact goals

· Use student data strategically to gain support for City Year interventions and initiatives

Organizational Initiatives & Site Support

· Lead on selected network initiatives, such as creating baseline trainings, collateral, and tools, or serving as a leader for special initiatives for the site,and participate in network-wide learning opportunities for the Impact Manager community

· Partner with City Year Washington, DC departments and staff to ensure that site-wide goals are met, including, but not limited to, the AmeriCorps member applicant interview process, stakeholder engagement, event and service day participation, and cross-departmental committees and school visits for potential donors

Qualifications

To succeed in this role, an applicant must have the following competencies:

· Civic Knowledge & Fluency in Education Practice & Reform: Understands national service and education environment in which City Year operates; applies industry insight to strengthen partner interactions; knowledge of education policy, public education funding, school and district operations

· Communication: Clearly articulates information and ideas orally and in writing; translates mission and vision from the organization level to AmeriCorps members; inspires diverse audiences through compelling, tailored messaging; communicates with confidence and credibility; listens carefully and is responsive to feedback

· Executes to Results: Accomplishes tasks on time with high quality; accepts accountability and takes initiative; achieves transformational results with students from under-resourced communities in the classroom, school, or network/multiple-school levels

· Problem Solving and Decision Making: Applies knowledge, experience, creativity, and critical thinking in solving challenges; looks beyond the obvious for answers; uses sound judgment to make well-informed, ethical decisions

· Relationship Development: Uses interpersonal interactions to achieve mutually beneficial outcomes and advance City Year’s mission; demonstrates cultural/diversity competence; builds trust in critical partner relationships, including school and community partners, both internal and external to City Year

· Team Collaboration & Leadership: Values individual perspectives and encourages sharing of information and ideas; provides inspirational leadership that mobilizes diverse groups towards achieving goals; builds systems and structures to facilitate collaboration across the organization

· Talent Development: Challenges and encourages professional growth of others; provides ongoing coaching to motivate others to achieve their maximum potential; takes a systematic approach to meeting the organization’s future leadership needs

Additional Required Experience and Qualities Needed:

· Bachelor’s degree or extensive City Year experience

· Candidates with a background in education are preferred

· Proven record of setting high expectations and holding self and team accountable for performance goals

· Aptitude for developing diverse talent through performance plans, reviews, and leadership opportunities

· Commitment to and experience with community service, national service, and/or the development of young people as leaders

· Efficient time management skills: ability to meet deadlines and prioritize multiple projects

· Ability to adapt and excel in diverse, youthful, high-energy, entrepreneurial, and rapidly-changing environments

· Passion for education and youth development

· Attitude essentials: growth mindset, passion for City Year’s mission, committed to teamwork, grit, and resilience

· Desire to learn; you may demonstrate strength in the above areas, but must also be willing and eager to continue to be a life-long learner

Benefits

Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.

Employment at City Year is at-will. 

City Year does not sponsor work authorization visas.

Average salary estimate

$54500 / YEARLY (est.)
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$53000K
$56000K

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City Year helps students and schools succeed. Diverse teams of City Year AmeriCorps members provide support to students, classrooms and the whole school, helping to ensure that students in systemically under-resourced schools receive a high-qualit...

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Full-time, remote
DATE POSTED
September 11, 2025
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