Healthcare Operations Coordinator, Bureau of Healthcare and Community Readiness

OEPR's work focuses on promoting and protecting public health through emergency preparedness and response; and recognizes that social inequities negatively impact our efforts to maintain and improve the health of NYC during and after a disaster. With these inequities in mind, OEPR is also working to improve its application of a social justice and racial equity lens to its emergency preparedness and response work. OEPR's employees are expected to align their work with OEPR's efforts to combat the harmful effects of systemic injustices on communities and work towards the most equitable post-disaster public health outcomes possible.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Manage the Healthcare System Support Branch (HSSB) emergency response group (ERG) through the Incident Command System coordinator model: attend biweekly ICS Coordinator meetings; convene HSSB Leadership meetings as needed; complete OEPR ICS-related projects, as assigned; and update ERG materials and staff assignments, as needed.
- Coordinate intra-agency projects to address corrective actions assigned to HSSB.
- Perform strategic planning for HSSB advancement and capacity building, specifically by coordinating scheduling for on-call rotations, ensuring adequate staffing rosters and training for rostered staff and leadership, and developing response actions or objectives in emergency response plans (or incident action plans).
- Lead HSSB in implementing a response dashboard to monitor the status of the NYC healthcare system during emergencies and provide data for after-action reporting.
- Staff the Healthcare System Support Branch of the NYC DOHMH's Incident Command System when activated, complete emergency response trainings, and serve as NYC DOHMH desk officer for coordination with other agencies and healthcare delivery partners.
- Support DOHMH's Healthcare System Readiness unit by coordinating with the Director of Healthcare Coalition Operations, focusing on healthcare coalition projects designed to increase healthcare system engagement and improvements in preparedness; provide programmatic oversight of vendors and/or budgets as needed to support Healthcare System Readiness programs.
- Manage emergency preparedness equipment (ICS Boards, ICS Vests, Med Sleds, Fit Testing Kits, Emergency Evacuation Tags, etc.), maintain routine correspondence with equipment vendor(s) and NYC DOHMH Grants Management pertaining to purchases and required requisition forms , coordinate and monitor the delivery and distribution of equipment to NYC Healthcare facilities; maintain package slip information; ensure and document delivery of equipment, in coordination with vendors and internal NYC DOHMH staff, coordinate equipment trainings, if needed.
- Assist with coordination/logistics for meetings, presentations, and webinars for aII current sectors under the purview of the unit, as needed; assist as scribe and or during registration.
- Establish and maintain strong relationships with key partners including government, community partners, facilities, institutions, networks, stakeholders, and associations in support of citywide response objectives.
- Assist with the development and update of Bureau and NYC Healthcare Coalition operational plans.
- Participate in and contribute to continuous evaluation and improvement of citywide approaches to health and medical emergency response, including coordinating healthcare trainings and exercises.
- Lead all operational efforts with a health-equity lens that help defeat structural racism and advocate for the disadvantaged.

PREFERRED SKILLS:
Completion of FEMA IS-100, 200, 700, and 800 Experience with stakeholder engagement and project management. Excellent communication (verbal & written) and interpersonal skills. Strong analytical skills and ability to manage and report complex information. Experience with data collection, analysis and interpretation. Desire to grow professionally, develop new skills and willingness to work outside of comfort zone. Experience working with the public health sector and coordinating projects involving multiple stakeholders. Ability to prioritize and work in fast-paced environment with hard deadlines. Fluency in Microsoft Word, Excel, Outlook, Teams, and PowerPoint.

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

PUBLIC HEALTH EMERGENCY PREPAR - 06853

1. Master’s degree from an accredited college in emergency management, public health, disaster management, emergency preparedness/administration, public administration, or related field and one (1) year of satisfactory full-time professional experience in one or a combination of the following area(s): emergency preparedness planning/management, emergency medical services, fire or public safety, law enforcement, homeland security, public health, mental health, environmental/occupational health and safety or a related specialized area; or

2. A baccalaureate degree from an accredited college and two (2) years of satisfactory full-time professional experience in one of the areas described in “1” above; or

3. A satisfactory equivalent combination of education and experience. However all candidates must have a minimum of one (1) year of satisfactory full-time professional experience in one of the areas described in “1” above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.