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Case Manager Specialist

Job Description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $84,863.00-$97,593.00

THESE POSITIONS ARE ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF CHILD AND FAMILY SPECIALIST.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

Under general direction, the Case Manager Specialists at the Crossroads Juvenile Center are responsible for the intake and overall coordination of care for youth admitted to an ACS secure and specialized secure detention facility, including individual and group counseling, the facilitation of youth-family interactions and youth-attorney contact, related crisis support, completion of adjustment reports for the Courts, discharge planning, and re-entry support to effectively ensure the adjustment of juvenile delinquents, juvenile offenders, and adolescent offenders and continuity of service, upon release.

Specific duties include but are not limited to:

- Provide daily case management services to youth at Crossroads pending court proceedings and/or sentencing (e.g., youth and family intakes, counseling, monitor and facilitate youth-family and youth-attorney contacts, youths’ access to telephone calls and correspondence, coordination of family and attorney visits, related crisis support, referrals to services, discharge planning, re-entry support).

- Review preliminary intake information, including interview reports, assessments, observation reports, incident reports, and behavior management reports, and confers with other professionals involved in the case, where appropriate.

- Maintain communication with parents and guardians of youth to provide regular updates concerning their status during remand to an ACS secure or specialized secure detention facility, making social service referrals, connecting them to provider agencies and community-based organizations that assist them in navigating entitlement benefits, housing, and other resources.

- Complete and maintain case records, including intakes, adjustment reports and other documentation requested by the Courts, progress notes, contemporaneous data entry in the detention case management system of record, and internal monthly, quarterly, and annual reports (on request).

- Collaborate with other Detention units and departments as a member of an interdisciplinary team to ensure proper coordination of activities and events, including classification, visitation, education and vocational programming, medical and mental health services, enrichment programming and recreation, religious services, and wellness programming, as well as the consistent implementation of the facility’s behavior management program.

- Maintain collaborative relationships with entities, persons, and agencies mutually responsible for the permanency and well-being of youth in ACS’s care and custody, including scheduling and facilitating their access to remanded youth and actively participate in the development of safety plans, care plans, placement, permanency, and transition plans.

- Together with Unit and DYFJ leadership, maintain data collection, tracking and reporting that informs the identification of admission trends, review of incidents, facility needs and capacity, policy development, and special projects.

- Comply with all safety and security policies and regulations of the secure facility.

Note: Candidate must be willing to work weekends and holidays, and travel to/attend meetings in the community.

ADDITIONAL INFORMATION

CANDIDATES MUST BE PERMANENT IN THE CIVIL SERVICE TITLE OF CHILD AND FAMILY SPECIALIST TO BE CONSIDERED FOR THIS POSITION. PLEASE INDICATE YOUR CIVIL SERVICE TITLE ON YOUR RESUME.

This job opening has been reposted. Previous applicants do not need to reapply.

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.


TO APPLY

Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID#616495

No phone calls, faxes or personal inquiries permitted.

Note: Only candidates under consideration will be contacted.

CHILD AND FAMILY SPECIALIST - 52408

Qualifications

A Masters Degree in Social Work from an accredited school of social work and
1. A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) and at least one year of full-time, satisfactory, post-graduate experience that includes substantial experience in one or more of the following modalities of practice: facilitation of family team conferences or family group decision-making meetings utilizing a conferencing model which emphasizes family engagement and consensus based decision-making; clinical group work with children, youth, parents or individual families; or the conduct of professional training on topics related to child and family services; or

2. A valid New York State Registration as a Licensed Master of Social Work (LMSW) and at least three years of the experience required in "1" above. Up to two years of this experience may have been in the supervision of social work practice areas described in "1" above; or

3. At least three years of the experience required in "1" above. A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work license (LMSW) must be obtained within one year of appointment.

Note: Employees who fail to obtain their LCSW or LMSW within one year after appointment may have their probationary periods extended for no more than six months. Failure to obtain the LCSW or LMSW by the end of the probationary period will result in dismissal.

Note: At least one year of the required experience described in "1", "2" and "3" above must have been obtained in the last five years.

.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$91228 / YEARLY (est.)
min
max
$84863K
$97593K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
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DATE POSTED
July 29, 2025
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