Emergency Dispatch Supervisor- Baltimore Police Department

Salary Range:  

$57,396 - $69,757 / Annually 

Starting Pay:  

$57,396 – $57,396 /Annually 

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Job Summary:  

An Emergency Dispatch Supervisor supervises the receiving and dispatching of emergency police calls. Work of this class involves supervising emergency dispatch workers.

Incumbents receive moderate supervision from a technical superior. Employees in this class work rotating shifts including evenings, weekends, and holidays. Work is performed in a radio communications station where working conditions are normal. Work requires minimal physical exertion.

Minimum Qualifications:                               

On or before the date of filing the application, each candidate must:  

Education: Have graduated from an accredited high school or possession of a GED certificate.

AND 

Experience: Have three years of experience in operating a two-way radio and related communications equipment.

OR 

Equivalency Notes: Have an equivalent combination of education and experience.

**APPLICATION DEADLINE: Please submit your application no later than 12:00 AM on the closing date to be eligible for consideration. ** 

Knowledge, Skills, & Abilities: 

• Knowledge of the operation of radio communications equipment.
• Knowledge of effective procedures for dispatching emergency vehicles and personnel in a wide variety of emergency situations.
• Ability to monitor and schedule work.
• Ability to maintain records.
• Ability to dispatch emergency calls for police assistance.
• Administrative ability.
• Supervisory ability.

Additional Information 

Background Check                                        

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. 

Probation 

All persons, including current City employees, selected for this position must complete a mandatory 1-year probation.

Eligibility 

Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.                                                  

Education Accreditation 

Applicants’ education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org. 

Selection Process 

All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.                              

Examination Process 

Applicants must provide sufficient information on their application to show that they meet the minimum qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months. 

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.                  

Your Recruiter: (Katrina Bayton) 

If you have questions regarding this position, please contact Katrina Bayton, Recruitment & Talent Acquisition Specialist II via email at Katrina.Bayton1@baltimorecity.gov.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodation during the hiring process should contact Human Resources directly. Do not attach your request for accommodation to the application. 

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER