Nurse Manager (2322) – Neonatal Intensive Care Unit (NICU) - Dept. of Public Health - (H00168)

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

• Application Opening – Friday, July 25, 2025
• Application Deadline – Friday, August 1, 2025
• Salary: $195,286 - $284,232 Annually
• Appointment Type: Permanent Civil Service
• Recruitment ID: CBT-2322-H00168

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

The eligible list resulting from this recruitment may be utilized to fill future and current vacancies in this class at other locations within the DPH for the duration of the eligible list. 

Under general supervision, the 2322 Nurse Manager (NICU) supervises the delivery and evaluation of nursing care and the care environment. The 2322 Nurse Manager (NICU) performs the following essential job functions:

• Manages nursing care in a neonatal/pediatrics assigned area, which may either be a clinical, administrative or community setting; Assesses patient care needs;
• Supervises, recruits, selects, assigns, orients, and evaluates professional and ancillary staff; Verifies validity of staff licensure;
• Ensures compliance with body substance precautions and other infection control guidelines;
• Participates in committees related to aspects of patient care and organizational development/integration;
• Counsels staff on performance expectations and discrepancies;
• Determines staff competency and certifies staff for performing clinical procedures;
• Assesses developmental needs of staff and provides educational opportunities;
• Identifies, investigates, documents, and addresses problems, unusual occurrences, and complaints;
• Develops, implements, and evaluates specialized programs and supervises designated staff when assigned to a specific program;
• Reviews clinical records to ensure accuracy and comprehensiveness of documentation;
• Gathers, reviews, analyzes, and organizes technical, medical, operating, and statistical data/reports/records and makes recommendations;
• Participates in the development, implementation, and evaluation of programs and clinical services, organizational standards, and utilization measurements in collaboration with various professional staff and in accordance with regulatory requirements; and
• Organizes, coordinates, directs and evaluates the processes and systems necessary for the delivery of coordinated, multidisciplinary care to the patient population.

The 2322 Nurse Manager (NICU) also performs other related duties as required.

Minimum Qualifications - Required

1. EDUCATION: Possession of a baccalaureate degree from an accredited college and/or university in Nursing, Nursing Administration, or a closely related field; AND
2. EXPERIENCE: Two (2) years (equivalent to 4,000 hours) of experience as a Critical Care Registered Nurse in a general acute care hospital within the last five (5) years; AND
3. LICENSE: Possession of a valid, including temporary or interim, California Registered Nurse License issued by the Board of Registered Nursing (BRN)

SUBSTITUTION: Up to two (2) years of additional experience as an Assistant Nurse Manager/Charge Nurse/Clinical Educator in a general acute care hospital (a hospital which provides 24-hour inpatient care, including the following basic services: Medical, Nursing, Surgical, Anesthesia, Laboratory, Radiology, Pharmacy and Dietary Services) may be substituted for the required degree on a year-for-year basis. Thirty (30) semester or forty-five (45) quarter units equal one year.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

DESIRABLE QUALIFICATIONS: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring. 

• Two (2) years of work experience, working in a public health acute care hospital.
• One (1) year within the last five (5) years in a leadership position - charge nurse/nurse manager/clinical educator in an Intensive Care Unit (ICU).
• Pediatric Advanced Life Support (PALS) Certification
• Neonatal Resuscitation Program (NRP) Certification

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.

Selection Procedures: 
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.

Assessment Component
Candidates that meet the minimum qualifications will be invited to participate in Training and Experience exam that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to:

Training and Experience (T&E) Evaluation (Weight: 100%): Candidates must achieve a passing score on the Training and Experience evaluation in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score. The link to the Training and Experience evaluation will be emailed to the address listed on the candidate’s online application. Candidates will be required to respond to the Training and Experience evaluation in the time frame indicated.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Certification
The certification rule for the eligible list resulting from this examination will be the Rule of Ten Scores.

Eligible List/Score Report:
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

How to apply:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Our e-mail communications may come from more than one department, so please make sure your email is set to accept messages from all of us at this link. 

Applicants may be contacted by email about this recruitment; therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state, or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.  

Additional information regarding Employment with the City and County of San Francisco: 

• Information about the Hiring Process 
• Conviction History 
• Employee Benefits Overview 
• Equal Employment Opportunity 
• Disaster Service Workers
• Reasonable Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement
• Veterans Preference
• Seniority Credit in Promotional Exams

If you have any questions regarding this recruitment or application process, please contact the analyst, Herbert Chau, at [email protected] or (628) 271-6707. 

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.