Senior Data Analytics Engineer

ABOUT US:

ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.

We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash. 

Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy.

About the Position:

As a Senior Data Analytics Engineer at ChowNow, you’ll be responsible for ChowNow’s data platform, built on Snowflake, dbt, and AWS. You’ll partner with others to build the tools that inject high-quality data and insights into both internal decision-making and customer-facing products. This is a unique time to join a team that is developing a modern state-of-the-art data stack, has executive sponsorship, and contributes directly to the company strategy, business growth and product development.

Reports to a Senior Engineering Manager; No Direct Reports 

This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.

WHAT WE LOVE ABOUT YOU:

You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are.  You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.

You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.

WHAT SUCCESS LOOKS LIKE: 

• Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
• Get to know the current state of data at ChowNow, from original source to the data warehouse to various consumers including internal Business Intelligence and product use cases
• Work closely with product and business stakeholders to understand needs and use cases
• Learn ChowNow’s analytics engineering practices by contributing changes to the dbt code base and seeing them through to business impact
• Learn how our key data tools are organized and maintained: the CDP, reporting tools, data transformation and orchestration tools

• Contribute changes to the data pipeline and transformations to improve availability, quality and consumption of data
• Understand the other data sources in use by the various customers across the business, improvement opportunities and additional data needs
• Establish relationships with key data stakeholders

• Help shape our evolving modern data stack
• Identify and act on opportunities to improve the availability, accuracy, timeliness, and accessibility of the data platform

• You have excellent skills in analytical SQL
• You have overall 5+ years of data modeling and  2+ years of hands-on experience using dbt in a production environment
• You have a strong understanding of cloud data warehouses (Snowflake is a plus)
• You are comfortable using Python for occasional orchestration, integration and scripting related work
• You have 3+ years of experience in one of more data visualization tools such as Tableau, Sigma Computing.
• You love diving into data to understand what it means and how it affects the business
• You like collaborating with multiple stakeholders within and outside the Data & Analytics team
• You enjoy iterative, agile-like development process with frequent releases
• You take pleasure in writing quality, highly maintainable code and documentation
• You thrive in environments supporting your growth, and where you can support others
• You’re excited about new technologies and spend time staying up to date in the industry
• You have a passion for fitting pragmatic solutions to problems

• Expected Base Salary Range: $145,350 - $189,750 depending on candidate location
• Ongoing training and growth opportunities.
• A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
• Rock solid medical, dental, and vision plans.
• Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
• Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
• 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
• 401(k) Matching
• Employer-contributing student loan assistance program or continuing education reimbursement program
• Commuter benefits (including Uber Pool).
• Employee Stock Incentive Plan.
• Pet insurance for your fur babies
• Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
• Enough freedom to spread your wings while still holding you accountable.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required.

As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.  We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs.

Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam.  

Read here about your California privacy rights.

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