Director, Community (Contract)

About us:

Chief is a private network of the most powerful women executives in business. Our mission is to maximize the leadership impact of our members. Our network represents more than 10,000 companies including 77% of the Fortune 100, and nearly 40% of our members are in the C-Suite. Chief has been recognized as one of TIME’s 100 Most Influential Companies and one of Fast Company’s Most Innovative Companies.

Membership to Chief provides access to a vetted community of senior women executives and valuable insights that shape their leadership. The experience is digital and in-person, allowing members to build connections, engage in compelling discussions, and access resources in ways that are most meaningful to them. Our offerings range from executive coaching and executive education to thoughtful in-person and virtual programming and events that guide leaders through the most pressing topics in business. We have members across the United States with clubhouse locations in NYC, LA, Chicago, San Francisco, and Washington, DC.

Founded in 2019, Chief is backed by renowned investors including CapitalG, General Catalyst, Inspired Capital, and Primary Ventures.

Our network brings women in leadership together to share their ideas, insight, and influence, and the power of what we’re doing is felt by every member of our team. Our workplace is built on being real and respectful. We help grow careers, maintain our team’s wellbeing, and give everyone a seat at the table. We build teams where diverse voices, identities, perspectives, and experiences are represented and celebrated. Read more about working at Chief: https://chief.com/careers.

The Director, Community is a contract role that will manage the Community Team from October 2025 through March 2026.

• This role will be responsible for executing on the Community Strategy and enabling the Community Team to deliver on key initiatives and meet aligned upon goals. This role will report to the Chief Experience & Product Officer and primarily partners with Clubhouse and Events Production leadership teams.

What You’ll Do:

• Be responsible for delivering on the community vision and strategy to continually deliver impactful member experiences that drive engagement and retention.

• Lead the Community Team in executing the strategy, including, but not limited to, in person and virtual events, activating local leaders to drive connections, and supporting members in self organizing.

• Partner with cross functional teams to enable and empower the team in delivering on their goals.

• Uphold and enforce operational infrastructure to help the team track towards their goals including using Monday.com, Budget Templates, and review and assess data.

• Manage people leaders and team members, including 1:1s, and partner with the team lead and Chief Experience & Product Officer to deliver coaching and professional development plans

• Serve as a point of contact for community-related Member and Guide escalations

• Judiciously manage a budget and report on Budget vs. Actual on a monthly basis, approve expenses and contracts

What you’ve done and enjoy doing:

• Highly organized, detail-oriented, with strong project management skills and the ability to prioritize and multitask

• Strong operational skillset with experience building and managing budgets and reporting on KPIs

• Deeply passionate about community with prior experience in customer-facing roles

• Proven success in leading, training, and managing a strong team

• Deep understanding of and passion for Chief’s mission and existing community and the passion to help grow and further this as we grow

• Self-motivated, strategic creative worker with a drive for excellence, always looking beyond the available options when up against roadblocks

• A strong contributor in a high growth environment

• Proficiency with Microsoft Office and Google Suite Products is a must

• Knowledge of Zoom, Slack, Salesforce, and Metabases are a plus

Why You'll Want to Work Here:

• Competitive salary and equity

• Flexible vacation policy

• 20 weeks of paid gender neutral parental leave

• Full medical, dental, and vision packages, 401(k)

• Opportunity to work for a startup focused on driving real change for women in business

• Opportunity to create and attend inspiring experiences and events with leaders of the industry

• Access to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakers

While we’re committed to remaining compliant and adhering to mandates, for us, pay transparency is more than a consideration of what’s lawful and unlawful but rather, an opportunity to disclose what’s required, and what we think is a fair and equitable compensation framework.

At Chief, we want to hire, develop, and retain the best talent, making Chief a top destination to accelerate your career. Our compensation framework is a key part of our vision, and we continually revisit and invest in our philosophy and framework to ensure we remain competitive and relevant, on a quest to achieve our vision.

The pay transparency mandates, as well as our own policies and practices, are a means of narrowing the gender pay gap and fostering an engaged and positive working environment that builds trust, on our mission to change the face of leadership.

The salary for this role is: $85/hour

Chief participates in the E-Verify Program in certain locations, as required by law.

https://assets.chief.com/careers/e-verify.pdf

https://assets.chief.com/careers/right-to-work-poster.pdf