Sr. Software Engineer, Customer Technology Solutions

Overview

In this role you will have the opportunity to directly impact the digital user experience for millions of Chick-fil-A customers. You will work on a team that strives to build relationships between Chick-fil-A and our customers, helping to show Chick-fil-A’s signature care in the digital space. You will have the opportunity to make key contributions to the design and implementation of digital systems that support and manage our customer relationships. 

Our teams work in an agile environment. We foster collaboration and provide a good mix of working with new technologies and supporting existing systems. It is a fast-paced environment, and there is no shortage of exciting things to work on. The ideal candidate is experienced with software development and is ready to mentor and guide early-in-career engineers with support. Candidates will be comfortable making daily technical decisions on their own and partnering with engineering leads to make larger decisions.

This role is based in Atlanta, GA, and will follow our Flexible Future model which offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community. 

Responsibilities

• Design, implement, and maintain software to support new features and experiences
• Serve as a model developer in programming languages like Java, Go, and JavaScript (Angular/React)
• Build durable, well-tested code with a strong commitment to quality and testability
• Deliver software in an environment that provides a high degree of autonomy and trust, relying on your ability to communicate and build relationships with stakeholders
• Engage in collaborative planning and product design exercises alongside close partners in other areas of the business
• Provide guidance and direction to contract engineers collaborating on the same team
• Exercise skills in infrastructure and deployment services like AWS 
• Participate in and support releases, closely monitoring product stability

Note - Working in a DevOps model, this opportunity includes both building and running solutions that could require off hours support. This support is shared amongst the team members to cover weekends and weeknights.  The goal is to design for failure and, using cloud-native infrastructure patterns, automate responses to possible issues so they can be worked during normal hours.  

Minimum Qualifications

• Bachelor’s Degree or the equivalent combination of education, training and experience from which comparable skills can be acquired
• 1+ yrs. relevant work experience
• Broad and deep programming experience in Java, Go, JavaScript, or other comparable languages
• Experience building scalable, secure, and maintainable software systems
• Good interpersonal and team collaboration skills

Preferred Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, or related technical field
• 3+ yrs. relevant work experience
• Experience working with an agile development methodology featuring sprints, points estimation, and daily standups 
• Familiarity with version control systems and build and deploy pipelines
• Experience with Kubernetes and AWS Infrastructure
• Experience with SQL and data modeling

Minimum Years of Experience

Travel Requirements

Required Level of Education

Preferred Level of Education