Welcome to the City of Charlotte
Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.
Our guiding principles include:
Attracting and retaining a skilled and diverse workforce
Valuing teamwork, openness, accountability, productivity, and employee development
Providing all customers with courteous, responsive, accessible, and seamless quality services
Taking initiative to identify, analyze, and solve problems
Collaborating with stakeholders to make informed decisions
SUMMARY
The Airport Project Coordinator is a member of the Business and Revenue Project Management Office (PMO) which is responsible for the planning, coordination, administration, execution and closeout of projects that either support the growth of key business units at Charlotte Douglas International Airport, or have significant impacts to those lines of business. This role is a supportive role within the PMO and will partner with the B&R Project Managers to execute projects from intake to closeout, focusing on internal coordination, stakeholder engagement, project documentation, schedule tracking, and construction impact communications. Projects assigned may include new or renovated concessions, tenant spaces, advertising programs, construction logistics, new software solution implementations, process and procedure implementation, etc. The role requires a high level of collaboration and communication with internal departments, external consultants, contractors, and airport business partners.
Major Duties and Responsibilities:
Supports Business & Revenue project managers by coordinating project activities and facilitating timely execution.
Manages master schedules, monitors progress, and updates timelines to reflect current project milestones.
Coordinates and documents internal and external meetings including agendas, notes, action tracking, and follow-ups.
Assists with project intake and closeout documentation, ensuring compliance with reporting standards and archiving.
Disseminates information regarding construction and operational impacts to airport stakeholders and business partners.
Supports design and construction project phases by assisting with procurement, timelines, and stakeholder engagement.
Works closely with internal teams and third-party consultants.
Prepares and distributes project performance reports, schedules, presentations, and communication materials.
Utilizes project management tools to maintain accurate documentation and performance tracking.
Responds to internal stakeholder inquiries and supports project-related communication across the organization.
Maintain a general understanding of all the key business units within aviation to help facilitate future projects.
Other duties as assigned
General Information:
Standard office hours apply, however schedule subject to irregular hours, overtime an emergency call backs to work.
Successful candidate mus hold valid drivers license in state of residency and ability to obtain and maintain a City Driving Permit
Ability to pass a background check in advance of start date required. Certain convictions will disqualify individuals from unescorted access privileges and therefore exclude from employment.
Minimum Qualifications:
High school graduate or equivalent with seven (7) years' relevant experience, 2 year college degree with seven (5) years' relevant experience, or Bachelor's level degree with three (3) years' relevant experience
Knowledge, Skills and Abilities:
Knowledge of:
Project management methodologies and tools
Design and construction workflows
Airport environment (preferred)
Administrative, clerical, and data reporting systems
Skill in:
Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
Providing excellent customer service
Organization and time management
Collaboration and teamwork
Troubleshooting and problem-solving techniques
Critical and analytical thinking, decision making and attention to detail
Performing a variety of duties, often changing from one task to another of a different nature
Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
Research, data analysis and data metrics
Process development and improvement
Ability to:
Work independently in a fast-paced environment
Communicate effectively across all levels of the organization
Manage multiple projects and competing priorities
Maintain accurate documentation and ensure data integrity
Working Conditions and Other Requirements:
Physical Requirements:
Essential and marginal functions may require maintaining a physical condition necessary for sitting, standing, or walking for periods of time
Light lifting and carrying; some crouching, stooping squatting reaching, pushing and pulling when performing tasks
Adequate vision, hearing and speech required
Positions in this class typically require: sitting, standing, grasping, stooping, squatting, kneeling, crouching reaching, pushing, talking, hearing, seeing, and repetitive motions.
Sensory Requirements:
Concentrated and attentive use of one or more senses (visual, audio and other sensory modalities) for proof reading, data entry, tabulating data, facilitating meetings
Ability to operate in an environment with frequent interruptions from people and noises, which in return could result in levels of stress, fatigue or strain
Comprehension of written information in work related documents
Ability to hear, understand and distinguish speech
CONDITIONS OF EMPLOYMENT
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.
Our culture is to serve the community honorably.
HOW TO APPLY
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.
For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.
The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.
BENEFITS
The City of Charlotte provides a comprehensive benefits package to eligible employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
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