The Senior System Accountant will handle system accounting tasks including financial transaction processing, account reconciliation, and collaboration with IT for system projects while ensuring compliance and customer service excellence.
Responsibilities: Key responsibilities include processing financial transactions, resolving discrepancies, assisting with the college's tuition payment plans, and collaborating with various departments to ensure accuracy and compliance.
Skills: Required skills include proficiency in accounting systems, strong communication abilities, customer service orientation, and knowledge of Payment Card Industry Data Security Standards (PCI DSS).
Qualifications: Preferred qualifications include a Bachelor's degree in Accounting or related field and four years of relevant experience, or an Associate degree with six years of experience.
Location: The job is located in the USA.
Compensation: Not provided by employer. Typical compensation ranges for this position are between $70,000 - $95,000.
Performs a variety of system accounting duties including: processing financial transactions, resolving discrepancies and system issues, testing patches and serving as liaison to the Information Technology Services department for system related projects, reconciling assigned accounts, collaborating with other college departments, and ensuring accuracy and compliance. Also assists with the daily management of the college's tuition payment plan(s) and other assigned projects.
1. Engage with college staff, faculty, students, and community members in a friendly, professional, and empathetic manner, ensuring their needs and concerns are addressed promptly and effectively
2. Maintain clear and effective communication with customers through various channels, ensuring information is conveyed accurately and comprehensively
3. Work collaboratively with team members and other departments to ensure a seamless customer experience and address any escalated issues.
4. Stay updated on industry best practices and participate in ongoing training to enhance customer service skills and knowledge
5. Accept and process payments through various methods and maintain accurate records of all transactions
6. Adhere to Payment Card Industry Data Security Standard (PCI DSS) requirements to ensure the protection of customer payment information, including secure handling, processing, and storage of sensitive data.
7. Train and support staff on financial procedures and systems
8. Develop and implement process improvements to enhance efficiency and accuracy
9. Resolve discrepancies or issues related to billing, payments, and refunds
10. Reconcile daily financial transactions and ensure compliance with college policies and procedures
11. Prepare bank transfers, journal entries, and check requests as needed
12. Assist in managing daily responsibilities related the college's tuition payment plan(s)
13. Review and test enhancements and patches related to Business Office, including, but not limited to, Self-Service maintenance and System Office updates.
14. Analyze and resolve system related issues, including unallocated refunds and payments, overpayments and excess Financial Aid
15. Create and manage Informer reports for Business Office, Sponsored Programs, and/or CCE Accounting
16. Reconcile and review assigned accounts and monthly 112 receipts & deposits
17. Assist department or college leadership with special project requests as needed
18. Perform other duties as assigned
Bachelor Degree from an accredited institution in Accounting, Business, or closely related field and four years of related work experience; or an Associate Degree in Accounting, Business, or closely related field and six years of related work experience
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