Fast Facts

Join Cengage Group as a Program & Curriculum Manager for Pharmacy Technician, where you will oversee course development, support educational content, and drive product operations while positively impacting student success.

Responsibilities: Key responsibilities include course maintenance and development, product operations support, roadmap planning, business development, and instructional support for pharmacy technician programs.

Skills: Required skills include a Bachelor’s degree, PTCB and ASHP certification, extensive experience as a pharmacy technician, and a collaborative work style; familiarity with online education is a plus.

Qualifications: Preferred qualifications include a Master’s degree, experience with educational video development, and knowledge of learning design methodologies.

Location: This is a remote position available within the United States, specifically for candidates located in California.

Compensation: $70000 - $85000 / Annually

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.   

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.   

What you'll do here:  

Course Maintenance and Development    

• Act as the liaison between instructors and the Content maintenance team on everything from minor updates to larger comprehensive updates as appropriate for each course.
• Perform formal reviews of course content for relevance over time and ensure our courses represent current requirements, certifications, and industry standards.
• Work as the subject matter authority on new course developments and course spin-offs.    

Product Operations Support  

• Support the product launch process, support new instructors, answer expert-level questions, and host webinars.   

Roadmap Planning  

• Work to make sure that our courses are best in class and well-informed via short-, mid-, and long-term planning.
• Perform competitor course reviews and collaborate with product team to understand and predict trends and participate in product strategy.
• Work closely with product managers to complete product strategy documents, identify advisory board members, and preplan for examination changes, textbooks, and changes in other course assets.   

Conversion Optimization and Business Development   

• Attend internal sales training to help our employees understand the course, the associated careers, and the value proposition.
• Host webinars for prospective students to help them determine if enrolling is the right decision for them and write blogs or other copy regularly to build authority and SEO.
• Support the Cengage Work cross-functional teams in efforts to maintain exam pass and course completion rates and obtain feedback from employers.
• Participate in B2B customer-facing presentations to help drive adoption of the programs, build confidence, follow regulations, etc.
• Serve as a connected resource in the industry to support B2B contacts for course evaluations and endorsements, advisor selection/support, and other community outreach.
• Support the identification of potential externship providers.   

Instructional Support   

• Understand instructor responsibilities and facilitate sessions for assigned students.
• Support course instruction by reviewing discussion board posts, answering questions via student email or by phone when needed, grading student assignments, and giving feedback.
• Review survey feedback, ratings, discussion area posts and communicate results and feedback to the instructors.
• Maintain the success and appropriateness of the course by following up on support issues involving instructors.
• Be accountable for understanding and communicating program details including all post-completion steps such as preparation tools for certification exams and job placement or externships.   

Team Member

• Participate in department activities (team meetings, projects, social activities), attend "run-the-business" meetings, and embody the Cengage Ethos and Credo.  

Skills you will need here:   

Required   

• Bachelor’s degree
• Must have PTCB and ASHP certification with a strong familiarity of the certifying and accrediting body regulations, certifications and continuing education opportunities
• 5+ years' experience as a Pharmacy Technician or Pharmacist
• 3+ years of teaching experience in person and/or online
• Experience creating student-facing educational content
• Comfortable with asynchronous and online teaching methods
• Detailed, focused, and applies a collaborative approach to work
• Willingness and ability to learn new technologies and platforms
• Strong time management and organization skills   

Nice to Have

• Master’s degree
• Familiarity with metadata tagging and accessibility standards
• Experience participating in the development of educational videos
• Knowledge of learning design and instructional design methodologies   

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!   

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.   

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected] or at +1 (617)289-7917.   

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$70,000.00 - $85,000.00 USD