Corporate Facilites Manager

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

How you’ll make an impact:

The Corporate Facilities Manager is responsible for overseeing the daily operations and long-term planning of the company’s corporate office facilities. This role ensures that all office locations are well-maintained, safe, and operate efficiently. This role typical reports into the Senior Manager, Corporate Real Estate and Facilities, has 3 direct reports and 6 contractors and is based in our Buckhead office.

40%: Operational Management and Optimization

• Lead daily facility operations, ensuring a safe, efficient, and comfortable environment. This includes conducting inspections and walkthroughs, proactively identifying and addressing maintenance needs.
• Strategically manage space planning, allocation, and office moves, ensuring seamless transitions for employees and equipment.
• Primary contact for safety and security at headquarters working closely with property management, on-site security team, and parking administration vendor.
• Manage and cultivate robust relationships with key stakeholders, including leadership, onsite IT, and administration support teams, ensuring smooth communication and efficient issue resolution.
• Manage all aspects of badge system for corporate locations – creating, disabling, resolving issues.
• Manage inventory control and procurement processes for replenishment of office and kitchen supplies.

30%: Maintenance and Vendor Coordination

• Coordinate all facility projects, including renovations and installations, ensuring completion within budget, on schedule, and to the highest quality standards.
• Manage vendor relationships, including agreements and invoice reconciliation for services such as maintenance, mail, furniture, and other facility-related needs.
• Manage service call placement and tracking, coordinating with service providers on premises to ensure work quality and compliance with all safety and operational standards.
• Provide analysis and make recommendations for facility vendor selection, seeking optimal service and cost-effectiveness.

30%: Resource Management and Support

• Supervises a team at headquarters responsible for mailroom, printing, conference & breakroom set-up, copier repair/maintenance, new hire set-ups, and moves of employees, equipment, and fixtures.  Team is also responsible for all transfers of equipment, samples and other items to and from headquarters and other company locations. 
• Manages facilities team at alternate storage/sample location.  Team is responsible for all sample management – inventory, shipping, receiving, tracking – as well as facilities repair and maintenance.
• Serve as the primary point of contact for all facility-related inquiries and concerns, demonstrating exceptional verbal and written communication skills to effectively interact with staff, vendors, contractors, and leadership.

We’d Love to hear from you if:

Must have:

• Minimum of 4 years of progressive experience in facilities management or a related field, demonstrating a strong track record of success in operations, maintenance, and project management.
• Strategic problem solver: strong analytical and critical thinking skills to diagnose and resolve routine and complex issues, aligning solutions with organizational goals.
• Excellent verbal and written communication skills, capable of effectively interacting with diverse stakeholders, including staff, vendors, contractors, and leadership.
• Strong negotiation skills to secure favorable contracts and manage vendor relationships effectively.
• Proven ability to manage multiple tasks and projects simultaneously, prioritize effectively, and complete necessary tasks with a high degree of independence and initiative.
• Possesses a positive "can-do" attitude and a strong commitment to providing excellent service. Is open to embracing new duties, responsibilities, and change in a dynamic environment.
• Able to perform the physical duties associated with the role, which may include lifting, moving objects up to 50 lbs, climbing, stooping, kneeling, crouching, and crawling.
• This role is expected to be on-site during business hours and always on call. This is required to respond to emergency situations and where business continuity is required.

Preferred skills and experience:

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field is preferred.
• Prior experience in a dynamic office environment serving 500+ employees is highly valued.
• Proficient in Microsoft Office Suite, including Excel, Outlook, and Word, and comfortable leveraging technology to streamline processes and enhance operational efficiency.

Our Team Members:

• Lead Courageously: Have a strong sense of personal values that align with our Company values
• Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment
• Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
• Drive Growth: Set aggressive goals and implement plans precisely
• Cultivates Innovation:  Respectfully challenge the “we’ve always done it this way” mentality and explore new ways to achieve desired outcomes

Make a career at Carter’s:

• Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.

NOTE:  This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.