Technical Program Manager, LiveOps

About BRINC:

At BRINC, we are redefining public safety with an innovative ecosystem of life-saving tools. Our journey started with the development of drones and ruggedized throw phones, designed to access unsafe areas and establish communication to de-escalate situations. Today, we've expanded into creating and deploying 911 response networks, where drones are dispatched to 911 calls to provide real-time visual data, enhancing safety and enabling de-escalation-focused responses. Our cutting-edge solutions are utilized by over 600 public safety agencies across America and the company has raised over $150M from investors, including Index Ventures, Motorola Solutions, Sam Altman, Dylan Field, Mike Volpe, Alexandr Wang and more. At BRINC, we are committed to recruiting the world's best talent to join us in our mission to support first responders in saving lives. We are currently seeking skilled embedded software engineers to develop flight-critical firmware, with a focus on advanced drone pilot assistance features.

About the role:

• Program Leadership: Own planning, execution, and delivery of major software initiatives that support first responder operations.

• Cross-Functional Coordination: Align engineers, product managers, designers, and stakeholders around shared goals, timelines, and deliverables.

• Technical Depth: Understand the architecture and constraints of our web stack (real-time video streaming, mapping, integrations with drone telemetry, cloud infrastructure) to make tradeoff recommendations and ensure delivery quality.

• Process Ownership: Define and refine program management processes (roadmaps, sprints, milestones, risk tracking) to help the team scale while staying nimble.

• Risk & Dependency Management: Proactively identify blockers and risks across teams and drive resolution.

• Stakeholder Communication: Provide clear, concise updates on program status, risks, and decisions to leadership and external stakeholders (including public safety partners).

• Quality & Compliance: Ensure deliverables meet security, reliability, and regulatory standards, including CJIS and other law-enforcement requirements

Qualifications:

• 5+ years of experience in technical program management or project management

• Deep experience managing web application programs with cross-functional technical teams.

• Familiarity with technologies such as:

• Modern front-end frameworks (React, Vue, etc.)

• Cloud infrastructure (AWS preferred)

• Strong ability to translate technical complexity into clear plans and stakeholder communication.

• Track record of delivering mission-critical products on time in fast-moving environments.

• Excellent organizational and leadership skills; comfortable managing multiple priorities.

• Experience tracking team work and driving on time delivery

Preferred Qualifications:

• Experience with software used in high-stakes or regulated environments (e.g., defense, aerospace, public safety).

• Familiarity with technology such as:

  • Geospatial/mapping systems (Google Maps, Mapbox, etc.)

  • Real-time video/webRTC/streaming protocols

• Experience working in regulated environments (SOC2, CJIS, ISO, etc.)

BRINC Culture Values:

• Try the hard stuff

• Be innovative - Invent the future

• Move fast

• Listen to end-users

• Strive for excellence

• Don’t build a dystopia

• Be frugal

• Save lives through technology

If you’re interested in this role and in joining BRINC, we hope you’ll apply. We’d love to review your application and get to know more about you!

BRINC is proud to be an equal opportunity employer that is resolute in cultivating an environment that promotes safety, diversity, inclusion and equity. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering every employee so they can do their best work. If you have a disability or special need, please let our recruiting team know - we strive to provide appropriate accommodation and assistance.

Benefits and perks listed below may vary based on the nature of your employment with BRINC and/or the country within which you work

• Comprehensive medical, dental and vision plans for our employees and their families

• 401K plan

• Maternity and paternity leave

• Flexible Time Off (Exempt) / Paid time off (Non-Exempt)

• Flexible work environment

• Orca pass (for those in Puget Sound)

• Free parking (Seattle office)

• Free snacks, drinks and espresso (Seattle office)