Admissions Specialist

Job Description:

Job Title: Admission Specialist

Location: Kansas City, MO

Department: Recovery Services

Employment Type: Full-time

Job Summary:
Join our compassionate and collaborative team at Recovery Services, where you will play a crucial role in the admission of clients and assisting program sites with census management. This position offers you the opportunity to make a positive impact in the lives of others, all while enhancing your organizational and communication skills. You will thrive in a supportive environment where professionalism and ethical standards are fundamental. If you are passionate about helping others and seeking a rewarding career, we would love to hear from you!

The incumbent is responsible for the admission of clients and assisting program sites with census management and reporting, operation of phone systems, meeting reporting requirements, and working closely with the billing department.

This position offers…

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

• Respond to new referrals, documenting in the appropriate method.
• Maintain waiting list according to CARF and DMH standards.
• Maintain positive, professional relationships with referral sources, clients, and coworkers, adhering to Code of Ethics and System policies.
• Ensure program census is maintained according to service model, applicable to medically monitored inpatient detoxification, residential, and/or outpatient clients/patients.
• Facilitate screenings by phone or face-to-face.
• Offer administrative support to clinical team members in completion of letters and forms.
• Complete admissions in applicable databases, including face sheet, release of information, residency, and financial information.
• Coordinate with Care Managers regarding clients' insurance information.
• Enter data into computer databases within appropriate timeframes.
• Coordinate with the billing department to assure all admissions/transfers/discharges are completed within timeframes and successfully batched to payer.
• Exhibit exceptional customer service skills, creating a welcoming environment for new clients/patients.
• Assist in filing, quantitative chart review, and compiling chart information.
• Other duties as assigned by Leadership.

Education, Experience, and/or Credential Qualifications:

• High School Diploma or General Equivalency Diploma

Additional Qualifications:

• Successful completion of background check, including criminal record, driving record, abuse/neglect, and fingerprint check.
• Current driver’s license, acceptable driving record, and current auto insurance.
• First Aid certification within three (3) months of beginning employment and upon renewal date.
• Obtain CPR certification within three (3) months of beginning employment and upon renewal date.
• Behavioral Management training completed within thirty (30) days of employment or first available class after start date:
• CPI for Residential programs
• Crisis Management on Relias for Outpatient programs
• Valid driver’s license in the state of residency with an acceptable driving record.

Physical Requirements:

• ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects.
• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Preferred Family Health Care is a Smoke and Tobacco Free Workplace.