Alumni Data & Technology Analyst

Why Work at BYU   

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” 

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work. 

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

Job Description

Alumni Data & Technology Analyst

The Alumni Data & Technology Analyst is an integral part of a collaborative team of technology professionals, relationship builders and experience designers who provides consistency, vision and alignment with CES priorities through data collection, management and analysis. This position is responsible for the management and analysis of alumni and external data to support strategic engagement initiatives and marketing efforts. They involve data collection, enhancement, analysis, and assessment to strengthen alumni relations and engagement initiatives. They also generate strategic insights to support the continuous improvement of BYU Alumni Relations efforts. They work closely with departments across campus to ensure the accuracy, integrity, and strategic use of alumni data, playing a key role in the execution of alumni engagement initiatives and marketing strategies. They identify and implement artificial intelligence solutions to aid analysis and insights. Their efforts help to maintain and attract new relationships and improve perceptions of alumni populations.

This position also supervises student-employee developers and support team and serves as the unit's customer support representative (CSR) to the university.

What you will be doing in this position:

Data Analysis

• Conduct comprehensive data analysis to generate actionable insights that support alumni engagement strategies and organizational objectives.
• Create and utilize interactive dashboards and metric-driven reports using data visualization tools such as Business Objects, Tableau, or Power BI.
• Design and interpret surveys to gain insights into alumni behavior, perceptions, and engagement, and integrate findings into engagement strategies.
• Leverage metrics and statistical reports to guide decision-making, including predictive modeling and behavior analysis.
• Define alumni personas, analyze engagement trends, and recommend engagement priorities to support the Alumni Engagement Framework (AEF).

Insight Generation & Strategy

• Translate complex data into meaningful insights that inform the development and implementation of alumni and friends engagement strategies.
• Collaborate with the MarCom team to leverage data science in promoting alumni programs and initiatives.
• Contribute to the development of alumni personas and help design targeted engagement campaigns based on data insights.

Statistical Data Reports and Analysis

• Design data mining and predictive modeling to assist university leadership in developing effective impact among targeted alumni populations.
• Work with Alumni Records and Reporting Manager to enhance proper collection and maintenance of Alumni data.
• Assist with the Alumni Engagement Framework (AEF) design to augment and automate statistical reporting offerings from Alumni Relations.

Technology Management and Support

• Works autonomously on assigned tasks and moderately complex products/projects/environments.
• Facilitates endpoint and network engineering including managing inventory and peripheral equipment.
• Manages and maintains web servers for Alumni Relations; supports department websites currently using Brightspot.
• Oversees web application development.
• Provide technical support for Alumni Relations and some division units as needed.
• Serves as CSR liaison with central IT for review, selection and maintenance of enterprise software and hardware solutions and security practices.

What qualifies you for this role:

Minimum education/experience required:  

• Bachelor’s degree in Data Analytics, Data Science, Statistics, Information Systems, or a related field. Equivalent professional experience in data analysis, database management, or alumni relations may also be considered.

Preferred:

• Graduate degree in Information Systems, Computer Science, Applied Mathematics, Statistics or related field.

Skills, abilities, knowledge, licenses, certifications:

• Proficiency with data visualization and reporting tools (e.g., Business Objects, Tableau, Power BI), statistical software (e.g., R, Python, Excel), and survey platforms.
• Strong analytical skills, with the ability to interpret data trends and provide strategic insights.
• Familiarity with CRM systems, database management, and social media analytics tools (e.g., LinkedIn, Facebook).
• Experience in predictive modeling, data mining, and statistical analysis.
• Strong communication skills, both written and verbal, with the ability to present complex data in an understandable format.
• Ability to work collaboratively across teams and contribute to the overall strategic direction of engagement efforts.
• Experience with predictive analytics and behavior modeling.
• Familiarity with alumni engagement strategies and how data can be used to enhance relationship-building efforts.

What we offer in return:

In addition to our competitive pay structure, this position comes with fantastic benefits, including:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
• Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annually
• Employee assistance program, available to the employee and all members of their household
• Tuition benefits for employees and eligible family members
• Access to athletic facilities
• Excellent medical/dental benefits
• Short/long-term disability benefits
• Paid parental and maternity leave
• Wellness Program
• Free on-campus parking
• Free UTA passes for employees, spouses, and qualified dependents
• Discounts at the BYU Store and for many events at BYU

Pay Grade: 53

Typical Starting Pay: $71,000-$92,500

Application Instructions:

Deadline to apply is the day before the closing date

**If the job has a post-end date, the last day to apply is the day before. If the job doesn’t have a post-end date, the job could close at any time on any day**

Required Documents:

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!