Professional Services Lead - US

About Bridewell  

One of the most exciting prospects in the cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services and provide end-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely. 

Bridewell holds the Gold level, Investors in People award which we feel solidifies and reflects on the outstanding calibre that makes us truly one team. 

Overview 

We are looking for an industry expert to lead and grow a team of cyber security consultants in the United States as we continue our expansion in the region, delivering large scale transformational projects, implementing compliance frameworks, and managing multiple customer relationships. Previously operating at a minimum of a Principal Consultant level, you will be responsible for leading customer delivery engagements and management of a growing delivery team.  You will have a strong knowledge across cyber security disciplines and control frameworks, often servicing as a point of escalation for your team and providing services directly into customers. 

The role forms part of Bridewell’s leadership team, where you will be involved in shaping services, leading on key initiatives and be at the forefront of driving our business forward. 

The Role - here’s what you will do: 

As a key part of Bridewell’s Leadership Team, the Professional Services Lead is involved in supporting the development of high-level strategy, service development, project delivery oversight and providing a direct delivery role on key customer engagements as and when required.   This will include developing strong working relationships with Bridewell clients, ensuring projects are delivered to a high standard and working across the organisation to support the delivery of key company strategic objectives. 

You will report directly to the COO, leading a team of cyber security consultants that operate across a diverse set of disciplines ranging from the implementations of frameworks such as ISO27001, Supplier Assurance, and Data Privacy across all of Bridewell’s service portfolio. 

Regularly apply your substantial, relevant and up to date knowledge of Cyber Security, having expertise and experience across a number of areas, often acting as a key point of authority or escalation from managers and wider members of your team.  

Balancing client delivery, strategic initiatives and working as a key member of the leadership team you must also have the ability to manage and develop other Principal Consultants, Team Leaders and Consultants across the company. 

The United States is a key growth area for Bridewell and therefore you will be expected to leverage your extensive personal network and key senior relationships to develop new business opportunities for the Bridewell US business whilst ensuring high quality day to day delivery and maintaining exceptional client satisfaction. 

Further Breakdown of key responsibilities:

• Leading a Bridewell Delivery team of multi-disciplinary Consultants. 

• Responsible for the development, performance management and ongoing continual improvement of service areas. 

• Accountability for annual company objectives. 

• Collaborating with the wider business to ensure that all services lines and associated methodologies are best in class. 

• Accountability for client revenue retention and responsible for the delivery of client engagements, working directly with senior customer stakeholders and your teams within Bridewell Consulting to deliver successful outcomes. 

• Providing advice, leadership and expertise across your projects in areas such as but not limited to: 

• Implementation of Control Frameworks such as ISO27001, NIST, ISO27701, ISO22301, CIS Controls, CMMC, HIPAA and PCI DSS. 

• Development of client assessment approaches dependant on customer industry, requirements and operating context. 

• Play a key role, supporting sales activities and having key input and decision making in areas of proposal development, client presentations and pre-sales material. 

• Working with Bridewell People, Admin and Finance teams to ensure that all Bridewell internal project delivery requirements are being met such as resource planning, commercial planning, timesheet billing and invoicing. 

• Be a key voice for the Company by producing blog material, supporting webinars and representing Bridewell at events as and when required. 

• Support the COO on the shaping of strategy, services, client initiatives and internal company matters as and when required. 

• Work with the People function to develop a working culture which allows diverse teams to collaborate in an inclusive manner, where everyone’s contribution is valued. 

• Use your expertise and experience across various technologies, environments and projects to understand our clients maturity and strategic direction to develop appropriate roadmaps and services, taking into account organizational, commercial and funding considerations   

• Work with our Recruitment Team to build Bridewell’s capability in your area of expertise, using your knowledge to attract great talent. 
  

Experience 

You will have strong, demonstrable expertise in several of the following areas: 

• Implementing security standards and frameworks such as ISO27001, ISO22301, ISO27701, PCI DSS, PSN, CMMC, HIPAA, CIS Controls and NIST CSF. 

• Developing, implementing and conducting cyber security risk assessments and risk management activities across technical and executive audiences. 

• Expertise across several cyber security domains e.g. Security Operations, IAM, Cloud, Risk, Control Frameworks/Standards. 

• Up to date knowledge of IT environments covering on premise infrastructure, private and public cloud infrastructure. and managing risk management activities 

• Leading a business development engagement such as growing existing client relationship, RFPs, public speaking, pre-sale collateral. 

• Managing a team of consultants and projects within a fast paced, commercial environment. 

• Working within an operational security role or security management/leadership position 

• Working at all levels of an organisation and managing stakeholders effectively. 

• Developing services and solutions to drive revenue growth. 

• Operating as an escalation on complex matters that require expertise, stakeholder management and strong customer relationships to deliver successful outcomes. 

• Interviewing and hiring individuals for various roles across cyber security and data privacy. 

What's in it for you?   

Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values of Do the Right Thing, One Team and Above and Beyond emphasises the importance of the part we play in society, and our commitment to our people and clients. Our story to-date has been phenomenal, but success doesn't end here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell will provide a great career opportunity with continual development as well as the following: 

• 15 Days Holiday - Plus buy and sell options 

• Flexible Working (around core office hours) 

• Company Pension 

• Personal Day & Birthday Off - After 1 year of service 

• Family Leave - After 1 year of service 

• Life Assurance 

• Private Healthcare  
  

Location: Bridewell operates a hybrid and flexible working policy, however you will be required to travel to different sites on occasion.  

Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best.