Research Consultant
Skills
- 5+ years commercial research experience, ideally in consumer insights or social media research
- Strong data analysis skills across quantitative and qualitative approaches
- Ability to craft compelling narratives and create innovative data visualizations
- Advanced competency in Excel (formulas, pivot tables, charting), PowerPoint and Word
- Project management and account management experience
- Excellent business writing, presentation and client communication skills
- Comfort learning and using new analytics/software tools
- Experience with social listening tools (Brandwatch or similar) is a plus
Responsibilities
- Own a portfolio of Strategy & Insights accounts and serve as strategic consultant
- Manage development, execution and delivery of custom research projects
- Lead and coordinate project teams of analysts and freelancers
- Oversee client communication and ensure on-time, on-target delivery
- Perform complex quantitative and qualitative data analysis to answer business questions
- Review and edit client deliverables for substance, accuracy and presentation
- Scope commercial proposals, pricing, discovery and delivery plans
- Present findings to internal and external audiences and represent the team in meetings
- Develop new methodologies, visualizations, integrations and tools to enhance research capabilities
- Support upskilling and mentorship of junior team members
- Maintain knowledge of Brandwatch products and industry research trends
Education
- Bachelor's degree in marketing, communications, social sciences, statistics, or related field (typical)
- Master's degree or advanced coursework in related discipline preferred but not required
Benefits
- Competitive salary within posted range
- Health, dental and vision benefits
- 401(k) or equivalent retirement plan
- Paid time off and flexible/hybrid work model
- Professional development and upskilling opportunities
- Inclusive, diverse workplace and employee resource/support programs
Average salary estimate
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Brandwatch is the world’s leading enterprise social intelligence company, allowing users to analyze and utilize conversations from across the social web. It is the perfect platform to make sense of the chatter about your brand online. We crawl...
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