Process Quality Auditor

Welcome to Bosch Power Tools in West Memphis, AR, where innovation meets action in our bustling warehousing operation! As a key division of Robert Bosch Tool Corporation NA, we’re not just distributing top-tier power tools—we’re driving excellence and efficiency every step of the way. Our facility is a hub of activity, where every day is an adventure in logistics and distribution.

Here at Bosch Power Tools, we infuse our work with passion, energy, and a sense of ownership. Our team thrives on the excitement of optimizing operations and delivering high-quality tools to professionals around the world. We believe in making work fun and engaging while pushing the boundaries of what’s possible in warehousing and distribution.

If you’re ready to join a team where your drive and enthusiasm are valued, and where every role contributes to our mission, come experience the #LikeABosch spirit with us!

The Process Quality Auditor is responsible for ensuring that processes within the distribution center are aligned with Bosch’s Quality Management System (QMS) and ISO 9001 standards. This role involves conducting regular audits, performing ISIR inspections, managing Statistical Quality Control (SQC), and supporting quality improvement activities. The auditor will verify compliance, report deviations from standards, and ensure that countermeasures are put in place for the immediate containment of issues. The role is key in supporting quality assurance and continuous improvement across the distribution center.

Key Responsibilities

• QMS & ISO 9001 Compliance: Verify that processes within the distribution center are aligned with Bosch’s Quality Management System (QMS) and ISO 9001 standards, ensuring all processes are documented and compliant with quality standards.
• Internal Audits: Conduct regular internal audits to assess compliance with QMS and ISO 9001 requirements, documenting findings and reporting deviations from the processes or standards.
• Deviations and Corrective Actions: Report deviations from processes or standards in a timely manner. Ensure that countermeasures are implemented for immediate containment and that corrective actions are taken to address non-conformities.
• Quality Reporting: Compile and document daily reports on VQ audits performed, non-conformities found, and corrective actions taken. Ensure timely and accurate communication and documentation in compliance with Bosch standards.
• ISIR Inspections: Perform Initial Sample Inspection Reports (ISIR) inspections for new materials, ensuring that products meet quality requirements before being introduced into the distribution process.
• Method Support and Coaching: Support and assist in quality method coaching, including FMEA moderation and problem-solving techniques, to ensure continuous improvement and adherence to quality standards.
• Problem Solving: Assist in resolving non-conformities and quality issues by contributing to root cause analysis and the implementation of corrective actions.
• Quality Improvement: Participate in quality improvement initiatives, contributing to the enhancement of operational processes and product quality.

• High school diploma or GED required.
• Experience with Bosch Production System (BPS) and familiarity with ISO 9001 quality standards and their application in the distribution environment.
• Proficiency in Microsoft Excel, Word, and Outlook.

Required Skills and Competencies

• Technical Expertise:

  • Knowledge of Quality Management Systems (QMS) and ISO 9001 standards.
  • Experience in conducting internal audits and verifying process compliance.
  • Familiarity with FMEA, root cause analysis, and problem-solving methodologies.
  • Knowledge of product quality assurance, especially in engineering and distribution processes.

• Professional Skills:

  • Strong communication skills to report findings and collaborate with team members.
  • Ability to support and assist in quality improvement initiatives.
  • Analytical skills for problem-solving and ensuring corrective actions are implemented.

• Behavioral Skills:

  • Strong teamwork orientation and ability to support quality functions across departments.
  • Attention to detail and ability to follow established quality processes.
  • Resilience and adaptability in handling challenges and continuous process improvements.

Working Conditions

• Ability to work scheduled hours in accordance with Bosch policies, including potential overtime.
• Warehouse Environment

By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.

BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)

Thanks to the work of every associate, Bosch has been recognized for award-winning culture by the following organizations:

• Great Place to Work™ Certified, 2024
• Fortune’s World’s Most Admired Companies, 2024
• America’s Best Large Employers, 2024
• America’s Best Employers for Diversity, 2024
• America’s Greatest Workplaces for Women, Newsweek2024
• Greatest Workplaces for Diversity, Newsweek 2024

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.