Technical Documentation Specialist

A technical document specialist plays a critical role in managing document control and ensuring the accuracy, classification, and accessibility of technical publications and company records. This role that ensures BFS’ documents are cataloged, classified, completed correctly and accessible to users. This role will interface and support all departments and their technical documentation needs across the BFS organization. This role supports compliance with FAA regulations, AS9110 documentation control standards, and internal audit readiness.

DUTIES AND RESPONSIBILITIES (INCLUDING BUT NOT LIMITED TO):

• Maintaining, organizing, and distributing BFS’ company forms, manuals, and documents within the technical document library and the company at large examples include but are not limited to:
• Engineering Order
• Maintenance Alterations
• QMS Policy, Procedures, Forms
• FAA Approved Documents & Manuals
• Ensuring accurate and consistent organization of library collections, also ensuring completeness of library
• Support and review requests for data, and if necessary, supporting access requests
• Collecting, filing, and processing document updates/revisions
• Ensure document control activities comply with AS9110 and FAA documentation requirements.
• Based upon need and demonstrated skill:
• Directed document revising and
• Collaborative authoring responsibilities across departments
• Review records other maintenance documents for completion

SKILLS AND ABILITIES (MINIMUM)

• Advanced Microsoft Office Skills
• Strong Communication: Excellent written and oral communication skills.
• Attention to Detail: Ensuring accuracy and precision in the described functions.
• Adaptability: Being flexible in handling changing requirements and technologies.
• Problem-Solving: Addressing challenges related to content creation and delivery.
• Curiosity: A desire to learn and explore new technologies and domains.
• Patience: Dealing with complex information and revisions.
• Collaboration: Working effectively with cross-functional teams.
• Time Management: Meeting deadlines and managing workloads efficiently.
• Research Skills: Conducting thorough research to gather information for publications content

EDUCATION and/or EXPERIENCE

• A minimum of two years interfacing across multiple departments in a professional setting
• A minimum of two years of experience utilizing Microsoft office, Adobe PDFs and communicating with written word and images in a digital format
• (PREFERRED) Understanding of controlled document workflows in aviation MRO or regulated environments
• (PREFERRED) Familiarity with quality management systems (e.g., AS9110, ISO 9001)
• This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

CERTIFICATES, LICENSES, REGISTRATIONS

• US citizenship required

WORK ENVIRONMENT/PHYSICAL DEMANDS 

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work to be performed on-site at BFS.
• Occasional exposure to shop environment such as noise, dust, odors and fumes.
• Occasionally required to lift up to 30-60 lbs.
• Regularly required to sit, stand, bend, reach and move about facilities.

DATA AND INTELLECTUAL PROPERTY REQUIREMENTS

All inventions, intellectual property, and proprietary information, including reports, drawings, blueprints, software codes, computer programs, data, writings, and other company documentation, developed on BFS time and/or using BFS Information Resources are the property of BFS.

You are responsible to ensure that non-employees do not access BFS data, including in print or electronic form. Unless explicitly authorized, there shall be no printing, transfer of, or discussion of BFS data, projects, or materials with any non-BFS personnel. All BFS data shall remain on BFS equipment and data systems, transfer to a USB or other portable or digital storage is prohibited. Personnel are responsible for complying with BFS policies when working. If requirements or responsibilities are unclear, please seek assistance from your supervisor or BFS IT.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.  All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently.  The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Billings Flying Service provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity. A pre-employment drug will be required as part of this position.

• Full time employment with competitive compensation based on experience and credentials. Medical, dental and vision insurance. 401K with up to 4% company match.