BigCommerce Careers, Benefits, Review

BigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands and retailers of all sizes to build, innovate, and grow their businesses online. Known for its sophisticated enterprise-grade functionality, customization, and performance, BigCommerce offers simplicity and ease-of-use, making it accessible to both B2C and B2B companies. Serving tens of thousands of businesses across 150 countries, including renowned brands like Burrow, Sony, Ted Baker, and Toyota, BigCommerce enables businesses to achieve online success with significantly less cost, time, and complexity compared to traditional on-premise software solutions. With its robust platform and extensive app ecosystem, BigCommerce continues to lead the way in powering global e-commerce for businesses of all sizes.

LIFE AT BIGCOMMERCE

Joining the BigCommerce team means becoming part of a company that is dedicated to building the world’s leading ecommerce platform for growing businesses. At BigCommerce, we are driven by a customer-first philosophy that influences every decision we make. Our mission is to empower brands and retailers of all sizes to innovate and grow their businesses online with unmatched flexibility, ease of use, and enterprise-grade functionality. Whether you’re a developer, marketer, or part of the support team, your work will directly contribute to helping businesses succeed in the digital marketplace.

CULTURE AT BIGCOMMERCE

Our culture is deeply rooted in teamwork, integrity, and big thinking. We believe that while individuals can achieve great things, true greatness comes from collaboration. Our teams work together with a blend of humility and ambition, constantly pushing the boundaries of what’s possible. We encourage open communication, the sharing of ideas, and a commitment to doing what’s right for our customers and our company. Innovation is at the core of who we are, and we’re always looking for new ways to improve our platform and better serve our customers.

GROWTH AT BIGCOMMERCE

At BigCommerce, making a difference every day is more than just a saying—it’s a way of life. We empower our team members to take initiative, focus on solutions, and bring their full passion to their work. Whether you’re developing new features, solving complex problems, or helping customers overcome challenges, you’ll have the opportunity to make a meaningful impact. Our commitment to continuous learning and development ensures that you’ll always have opportunities to grow your skills and advance your career.

WORK FLEXIBILITY AT BIGCOMMERCE

We also recognize the importance of work-life balance and offer a flexible work environment that allows you to achieve your professional goals while taking care of your personal life. We believe that fulfilled and happy employees are more productive and creative, which is why we strive to create a workplace where everyone can thrive. If you’re looking to be part of a dynamic, innovative company that’s making a real difference in the world of ecommerce, BigCommerce is the place for you.

PROS OF WORKING AT BIGCOMMERCE

• Great People and Culture: BigCommerce is known for its supportive and collaborative work environment. Employees frequently mention the strong culture and the opportunity to work with driven, intelligent, and friendly colleagues.
• Competitive Pay and Benefits: The company offers competitive compensation packages, including stock options and other incentives. Many employees appreciate the comprehensive benefits, which contribute to overall job satisfaction.
• Product and Growth: BigCommerce provides a solid product that continues to evolve, allowing employees to work on meaningful projects that impact customers. The company's growth trajectory offers ample opportunities for career development and advancement.
• Team Collaboration: The company fosters a sense of camaraderie, with teams that work well together and a culture that encourages interdepartmental collaboration. This leads to a positive work environment where ideas can be shared and implemented effectively.

CONS OF WORKING AT BIGCOMMERCE

• Change Management Challenges: As BigCommerce grows and scales, managing change has been a challenge. The shift to serving enterprise-level customers and becoming a public company has created some difficulties, particularly in terms of aligning teams and processes.
• Layoffs and Job Security Concerns: There have been instances of unexpected layoffs, which have affected employee morale. Some employees have reported that these layoffs occurred despite assurances that the company was performing well, leading to concerns about job security.
• Lack of 401k Match: One notable drawback mentioned by employees is the absence of a 401k match. This is an area where the company could improve to enhance its benefits package.
• Fast-Paced Environment: The company operates in a rapidly changing industry, which means that employees often face long hours and high demands. Some employees have noted that management is frequently hired from outside the company, which can lead to a disconnect between leadership and the existing team.

🗨️ Why BigCommerce?

🗨️ Why are interested in working in this company?

🗨️ Tell me about yourself.

🗨️ Talk about relevant experiences to the position.

🗨️ How did you hear about the position?

🗨️ Why are you interested in the role?

🗨️ What is an achievement you are most proud of.

🗨️ What do you look for in a work environment?

🗨️ Describe your interactions with other teams?

🗨️ How do you manage conflict in the workplace?