Employee Relations Investigator

About Axiom: 

Axiom is transforming the legal services landscape by delivering innovative solutions ranging from individual secondees to fully integrated project teams that combine top-tier talent with cutting-edge technology. Join our innovative talent community and help drive impactful legal solutions to complex problems in various industries. 

Our client is seeking an experienced Harassment & Discrimination Investigator to lead prompt, objective, and confidential workplace investigations involving allegations of harassment, discrimination, retaliation, and other policy violations. This is a full-time (up to 40 hours per week), hybrid role based in Chicago, with on-site work at the Willis Tower office Tuesdays through Thursdays. The role includes conducting interviews, gathering and analyzing evidence, and preparing clear investigative reports for HR, Legal, Labor Relations, and senior leadership, supporting investigations on a global scale. Ideal candidates will have 3–5+ years of corporate investigation experience, a working knowledge of federal and state employment laws, and strong judgment, communication, and organizational skills. Target compensation is $90,000–$100,000, commensurate with experience.

Responsibilities:

• Retrieve and review cases from the ER intake queue and determine appropriate routing
• Make high-volume, high-judgment triage decisions, reviewing and assigning approximately 100 cases per day
• Support the central intake process and related workflows, including Employee Experience (EE) case management and email-to-case routing
• Ensure accuracy and consistency in data entry and case tracking across HRSC and other internal systems
• Collaborate cross-functionally to ensure cases are properly categorized, resolved, and documented in accordance with internal protocols
• Adapt quickly to changing priorities and contribute to ongoing process improvements across the ER organization

Minimum Qualifications:

• 5+ years of experience in HR operations, employee relations, or case management within a large, complex organization
• Strong computer proficiency, including Microsoft Word, Excel, and HR case management systems
• Exceptional attention to detail, critical-thinking skills, and sound judgment in decision-making
• Excellent written and verbal communication skills
• Proven ability to manage competing priorities in a fast-paced, dynamic environment
• Experience working with HR case management systems
• Demonstrated success working with large data sets or in roles requiring rapid information processing
• Strong typing speed (high WPM) and comfort navigating multiple systems simultaneously
• Prior experience in staffing, employee relations, or HR analytics 

Compensation, Benefits & Location: 

• This role offers competitive annual compensation in the range of $90,000–$100,000
• Comprehensive benefits package, including health benefits, 401(k), and additional offerings
• Access to professional development resources and learning and development programs
• Predominantly remote work environment, with occasional on-site presence required based on client needs

Axiom is the global leader in high-caliber, on-demand legal talent. Covering North America, the UK, Europe, and APAC, we enable legal departments to drive efficiency and growth and meet the demands of today’s business landscape with best in breed alterative legal services.

Axiom is a leader in diversity, inclusion, and social engagement. Diversity is core to our values and we are proud to be an equal opportunity employer. We are proud to be named a best place to work for LGBTQ+ Equality, earning top marks in the 2021 Corporate Equality Index for the second consecutive year. Axiom’s legal department is Mansfield certified and is committed to considering at least 50% diverse candidates for leadership roles and outside counsel representation.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Learn more about working at Axiom.

Equal Opportunity Employer: Axiom ensures equal employment opportunity in recruitment and employment, without discrimination or harassment on the basis of race, color, nationality, national or ethnic origin, religious creed or belief, political opinion, sex, gender reassignment, pregnancy or maternity, age, disability, alienage or citizenship status, marital (or civil or other partnership recognized by law) status, genetic predisposition or carrier status, sexual orientation, military service, or any other characteristic protected by applicable law. Axiom prohibits and will not tolerate any such discrimination or harassment.

Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in each stage of the recruitment process. To request an accommodation to complete the application form, please contact us at [email protected] and include “Applicant Accommodation” in the subject line. 

Axiom respects your privacy. For an explanation of the kind of information we collect about you and how it is used, our full privacy notice is available at https://www.axiomlaw.com/privacy-notice. 

Employment with Axiom may be contingent upon successful completion of a background check, providing proof of identity, and possessing the necessary legal authorization to work.

By submitting an application, you acknowledge that all information contained therein, and provided at any part of the application process, is correct and accurate to the best of your knowledge.

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