Media Supervisor (Pharma Agency)

About Avalere Health

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind. 

Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere. 

Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.  

Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs. 

We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.  

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.

Our approach — “Magnet, Not Mandate” — means there’s no formal office requirement, but we value proximity that allows for meaningful in-person engagement when it matters most. Our primary hiring regions include Philadelphia, New York City, Washington, D.C., Chicago, and Toronto. Exceptional candidates in other areas may also be considered.

About the role

The Media Supervisor’s role includes managing the delivery of high-level brand and consumer insights that drive media strategy and planning and crafting their people management skills across all facets of media plan development and execution.  The Supervisor will contribute to and lead ongoing strategic client engagements – developing a deep understanding of the client’s business environment, competitive landscape, brand goals, vision and strategy.  The Media Supervisor will also lead and delegate the day-to-day charge to proactively identify compelling insights, customer needs and market opportunities that create a competitive advantage and help drive business for our clients. 

• Develop, implement, revise and maintain strategic and integrated client media plans and marketing recommendations 
• Build plan options that deliver against objectives/strategies; proactively investigate media opportunities and craft well supported, articulate points – of – view 
• Exhibit in-depth understanding of digital media channels (i.e., SEM, Programmatic, Social) with traditional channel knowledge a plus 
• Understand that clear business objectives are the key to driving success and know how to work with clients to develop clear business cases around opportunities for engagement 
• Ability to successfully articulate media, competitive, targeting, marketplace and landscape trends and be able to apply their findings and determine what the implications might be for our clients.  
• Meet realistic client expectations and make every effort to exceed them, by providing quality work in a timely and responsive manner 
• Manage client communication on all day-to-day business needs 
• Monitor, analyze and interpret campaign results along with analytics teams and prepare recommendations for optimization on a regular cadence 
• Lead and motivate team members while overseeing and directing account activities; provide guidance on setting or re-defining priorities 
• Manage a staff of media professionals.  
• Develop the staff through performance management and consistent feedback.  
• Identify developmental opportunities with staff and help them to work toward their professional goals 
• Mentor Associates and Planners  
• Manage human resource administration, which includes: maintaining staff levels through effective recruiting, performance management and conflict resolution 
• Serve as a liaison among Avalere Health departments contributing to a client account, as well as developing Agency Management and Client relationships 
• Maintain thorough, real- time knowledge of client business 
• Establish processes, communicate clear direction and delegate appropriately to direct reports 
• Manage and be accountable for media budgets and client billing 
• Work with direct reports to compile and accurately update regular internal and client status reports 
• Ensure communication of creative needs and coordinate with creative teams on timely delivery of all assets for proper campaign launches 
• Contributes to new business pitches, in brainstorms and ideation sessions 

• BA/BS degree in related field or equivalent work experience  
• Proven ability to develop and maintain strong professional relationships with clients, colleagues and vendors 
• 4+ years of experience in Strategy, Planning and/or Digital with strong ability to lead the media planning process – experience in HCP and DTC healthcare media strongly desired 
• 1+ year(s) of experience in managing or developing a staff 
• Excellent written and verbal communication skills  
• Strong negotiation and presentation skills, ability to communicate to vendors and clients  
• Proven ability to handle multiple priorities/tasks proactively 
• Proficiency with Microsoft Desktop programs, specifically with Excel and PowerPoint 
• Strong organizational and analytical skills  
• Proven ability to work independently and as part of a team 

What we can offer

You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August. 

Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.  

We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.