Operations Manager

Overview

Responsible for the overall operational performance of the airline fleet and management of the department’s Operations Controllers. The Global Operations Manager specifically assists in the coordination and oversight of all aircraft movements within the Atlas network via communications with all customers, network groups and stations.

Responsibilities

• Main EOC contact for all operations.
• Coordinate with EOC network support staff to ensure all parties have the latest info related to operations.
• Communicate operational customer information/changes to all affected stations, vendors and affected employees.
• Monitor all Express Atlas/Polar/DHL flight activity including the research and coding of flight delays.
• Create Global Operational reports for Atlas/Polar/Southern/DHL as required.
• Maintain AIMS operating system database with Express Atlas/Polar/DHL aircraft dispositions.
• Process customers’ operational requests (i.e. schedule changes, etc.).
• Review customer validation reports for operational data and adjust the operating system as necessary.
• Monitor all Atlas/Polar flight activity including the research and coding of flight delays.
• Create and coordinate recovery plans for Atlas/Polar aircraft disruptions.
• Administrative responsibility for EOC Ops Controllers.

Qualifications

• Bachelor’s degree preferred.
• 3-5 years of prior airline operations experience required.
• Prior DHL/Polar experience highly desirable.
• Ability to handle multiple tasks.
• Comfortable and demonstrate making key decisions.
• Strong computer proficiency.
• Perform well under pressure in a fast-paced environment.
• Must possess excellent interpersonal and communication skills.
• Flexibility with schedule to include working nights, weekends and holidays.

Salary Range: $73,500-$98,500

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

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