Client Care Coordinator/Case Manager

Part-Time Remote SUD Client Care Coordinator / Case Manager

Eligible States Only: Connecticut, Vermont, New Hampshire, Massachusetts
Applications from other states will be automatically declined.

Are you a skilled SUD Case Manager or Client Care Coordinator who is passionate about changing lives? Pathfinder Recovery is seeking an experienced professional to join our team in a flexible, part-time remote role supporting individuals on their journey to recovery. This is your opportunity to combine your clinical expertise, compassion, and tech-savvy mindset to make a measurable difference in people’s lives—right from your home office.

We are looking for someone who not only understands recovery but lives its principles every day. If you have hands-on experience in Substance Use Disorder case management, deep knowledge of local resources in CT, MA, VT, or NH, and are energized by using innovative tools to streamline care, we want to hear from you. Individuals in recovery are strongly encouraged to apply.

What You’ll Do

• Coordinate care for clients in CT, MA, VT, or NH, partnering with therapists, counselors, and healthcare providers to create individualized recovery plans.
• Assess needs, remove barriers, and develop actionable service plans that support short- and long-term recovery.
• Connect clients to critical local resources—treatment programs, housing, healthcare, peer support, and community services.
• Maintain consistent contact via phone, video, and secure messaging to keep clients engaged and on track.
• Facilitate referrals and ensure smooth handoffs to external providers for a full continuum of care.
• Advocate for client needs, including employment support, transportation, and community engagement.
• Use AI-enhanced documentation tools and telehealth platforms to accurately track progress and deliver efficient care.
• Occasionally meet clients in person to connect them to vital local resources.

What We’re Looking For

• Required: Prior experience in SUD case management or client care coordination.
• Familiarity with recovery systems and best practices in supporting individuals with substance use disorders.
• Personal recovery experience is highly valued—we welcome the insight and empathy that lived experience brings.
• Strong communication and relationship-building skills in a remote care environment.
• Comfort with technology, including AI-driven tools, telehealth platforms, and electronic health records.
• In-depth knowledge of recovery resources and community services in Connecticut, Massachusetts, Vermont, and New Hampshire.
• A client-centered, empowering approach to care.

Why Join Pathfinder Recovery

• Remote, part-time role with flexible hours.
• Competitive pay: $26–$32 per hour.
• Work with cutting-edge tools in behavioral health, including AI-powered systems.
• Supportive, mission-driven team that values your professional skills and lived experience.
• Directly impact client outcomes while enjoying the autonomy of remote work.

About Us
Pathfinder Recovery is dedicated to delivering personalized, compassionate care to individuals in recovery. We believe recovery is a journey that thrives with the right support, resources, and relationships. Our team combines professional expertise with innovative technology to enhance care coordination and improve client outcomes.

• Must reside in Connecticut, Massachusetts, Vermont, or New Hampshire (applications from other states will not be considered)
• Prior experience in Substance Use Disorder (SUD) case management or client care coordination
• Strong knowledge of recovery principles, community resources, and support systems in CT, MA, VT, or NH
• Excellent communication and relationship-building skills, with the ability to engage clients remotely
• Comfort using technology, including telehealth platforms, AI-powered documentation tools, and electronic health records
• Ability to work independently while collaborating effectively with a multidisciplinary team
• Personal experience in recovery is strongly encouraged and valued
• High level of professionalism, empathy, and client-centered focus

This is a part time remote position.