Internal Communications Manager

The Internal Communications Manager serves as a strategic partner to leaders and employees across the organization, providing expert guidance and counsel on internal communications initiatives. The Internal Communications Manager will collaborate closely with stakeholders to develop, refine, and deliver impactful communications projects that foster engagement, support business priorities, and reflect our unique culture. By building strong relationships and championing effective communication, this individual will play a crucial part in shaping the employee experience and ensuring our messages resonate across diverse audiences and environments.

Job Responsibilities

Strategic Planning & Counsel: [25%]

• Build strong partnership with senior leaders in assigned business and functional areas
• Working with senior leaders, craft messaging that supports business objectives, change initiatives, and cultural priorities
• Provide counsel on communication strategies for organizational programs and transformation efforts

Communications Planning & Campaign Execution: [50%]

• Create and execute strong and effective communications plans in support of key internal initiatives
• Ensure plans are aligned with communications activities taking place across organization, in collaboration with other communications team members and other business partners
• Track, analyze and report metrics, using this information to continually adjust and refine communications activities

Model and Foster a Continuous Improvement Quality Mindset: [15%]

• Develop an enterprise mindset, looking for opportunities to leverage plans and activities across multiple employee groups and working collaboratively across the full communications organization, including international and external teams
• Develop and maintain technical proficiency in using communications tools and channels in both conventional and creative manners
• Develop communications materials with a quality mindset, ensuring proper use of templates and company style, with a consistently high level of attention to detail
• Proactively identify and implement AI tools in support of work, maintaining an attitude of continuous exploration and improvement

Develop strong business acumen: [10%]

• Deepen knowledge across business, including all business units
• Develop strong knowledge of key priorities and strategic goals for assigned functions
• Develop understanding of employee experience, particularly across assigned areas, allowing for more targeted and effective communications plans and activities

Basic Qualifications

Education

• Bachelor's degree or comparable work experience, preferably in corporate communications

Previous Experience

• 8+ years of experience in internal communications for a large, global organization

Knowledge and Skills

• Strategic thinker
• Strong communicator
• Operational mindset
• Curious and inquisitive
• Technical proficiency with communications tools
• Experience using AI tools, including specifically for communications projects
• Proven writing / storytelling expertise
• Project management
• Strong attention to detail
• Creative flair
• Experience with Microsoft Suite of tools, including SharePoint, Teams, Viva Engage, and Copilot.

Preferred Skills

• Experience partnering with Marketing and Creative Services to create and execute robust internal campaigns in multiple media in support of new or existing initiatives
• Experience working in insurance or financial services industry

Pay Range:

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.