General Manager
Overview
We’re looking for a dynamic, results-driven General Manager to lead our high-performing home services business in the greater Toledo area.
This role is responsible for overseeing the day-to-day operations, driving financial performance, and developing a strong team culture. With full P&L ownership, the General Manager will lead strategic, financial, and operational initiatives to build a world-class business.
Key Responsibilities
- Develop and execute business strategies to drive key performance metrics, including revenue, sales conversions, average invoice, employee retention, customer satisfaction, and maintenance subscription plans
- Deliver a “gold standard” of service and quality through effective training, accountability, and data-driven decision-making
- Cultivate a culture of purpose and collaboration, fostering employee engagement and retention at all levels
- Lead efforts to expand employment opportunities, impacting through career growth and skill development
- Manage all financial activities, including budgeting and forecasting, with accountability for achieving performance goals and optimizing P&L
- Serve as a visible, hands-on leader, with daily in-person presence required in the greater Toledo area.
Ideal candidates will possess:
- A minimum of 5+ years managing teams
- Bachelor’s degree required; MBA or equivalent is a plus
- Experience directly owning and managing a P&L preferred, with a playbook-driven approach to leadership and hiring
- Strong interpersonal, motivational and communication skills, with the ability to inspire followership
- Energetic and optimistic attitude, adaptability to change and proven success in achieving results
- Critical thinking and risk analysis skills to develop creative, actionable solutions
- A deep respect for the Skilled Trades or similar industries
Our values shape our approach and guide our actions:
- Embrace a Growth Mindset: Constantly learn, stretch, and grow as individuals and as an organization.
- Stay Scrappy, Have Fun: Hands-on, proactive, and committed to working hard while enjoying the journey.
- Improve through Collaboration: Leverage diverse perspectives to create better solutions and outcomes.
- Be Fact-Based & Metric-Driven: Use data to solve problems and make accurate, character-driven decisions.
This opportunity offers a career path that combines entrepreneurial spirit with robust growth opportunities, allowing leaders to leave a lasting impact on the communities they serve.
If you are ready to lead with purpose and drive success, we’d love to connect with you!
Average salary estimate
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