Operations Coordinator

Position Overview

Now Hiring: Operations Coordinator 📍 Location: Tukwila, WA 💰 Pay: $65,000 - $80,000 base + performance bonus     Your Role as Operations Coordinator: As an Operations Coordinator, you’ll play a vital role in keeping jobs moving and customers informed. You’ll be the go-to point of contact for both field crews and customers, managing communication, scheduling, and project updates from start to finish. This role is perfect for someone who thrives on organization, can handle competing priorities, and takes pride in making operations run smoothly behind the scenes.     Why Join Apex Roofing? At Apex Roofing, we’ve built a reputation across the Pacific Northwest for delivering reliable, high-quality roofing backed by real accountability and care. With over 15 years in business and a team of full-time, academy-trained crew members, we’ve earned the trust of thousands of homeowners by doing things the right way—every time. We’re growing fast and looking for people who take pride in their work, thrive in fast-paced environments, and want to be part of a team that values responsiveness, craftsmanship, and doing what’s right for the customer. If you're looking to join a company where operational excellence meets integrity, we’d love to meet you.     What We Offer: ✅ Comprehensive Insurance Benefits – Medical, Dental, Vision ✅ 401(k) with Company Match – Plan for your future with confidence ✅ Paid Time Off – Generous PTO policy ✅ Growth Opportunities – Build your career in project management, operations leadership, or customer experience     Key Responsibilities: 🔹Customer Communication & Coordination • Serve as the main point of contact for customers during their projects • Proactively update customers on timelines, milestones, and any changes • Help resolve project issues quickly and professionally 🔹Scheduling & Logistics • Coordinate field crew schedules with customer availability • Track project progress and milestones to ensure nothing falls through the cracks 🔹Operational Support • Support the operations and sales teams with administrative tasks and follow-ups • Use CRM and internal tools to keep everything organized and on track     What You Need to Succeed: ✔Key Competencies: • Strong verbal and written communication skills • Ability to stay organized and calm under pressure • Professionalism with customers, crews, and internal teams • Tech-savviness—comfortable using CRMs, digital calendars, and messaging tools   ✔Qualifications: • Experience in customer service, dispatch, or project coordination • Proven ability to manage multiple projects or issues at once • Familiarity with scheduling tools or customer service platforms is a plus       Who We Are: Apex Roofing is the fastest growing roofing company in the Pacific Northwest (soon to be the world!). After 15 years of experience and thousands of happy customers, we are poised for rapid expansion and will be opening multiple new locations in 2025. We are the best place to work for confident top-performers, and all of our employees agree. We only hire people that are positive, friendly, and exceptional at what they do. DO NOT apply to work here unless you are confident you have what it takes to succeed at a fast-paced, industry-leading company. Visit our website at https://apexroofingnw.com/           Apex Roofing participates in the federal government’s E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For all new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page.  

Pay Range

USD $65,000.00 - USD $80,000.00 /Yr.