Underwriter

Overview

We are looking for an Underwriter 1 to join our Core Renewal Team! As an Underwriter, you and your assigned underwriting assistants will be the first point of contact for our brokers and agents. You will be responsible for starting the underwriting process for the MidAmerica region for existing business. This role will have exposure to all facets of underwriting such as monitoring underwriting tasks in our system, completing endorsements within assigned authority, assigning work out to appropriate contacts in other departments, and handling renewals based on assigned letter of authority for multiple lines of business. We will provide you with the tools and resources to be successful as you’ll interact with various stakeholders, participate in professional development, and enjoy career growth in your role. The Underwriter will work in partnership with their assigned underwriting assistants to ensure sound underwriting decisions, strong customer service, and renewal sales of AmTrust products are delivered.

This position is a hybrid work schedule 3 days in office 2 days remote in our Chicago, IL or Dallas, TX office.

Responsibilities

Major Duties & Responsibilities:

· Underwrite renewals and policy changes within the assigned letter of authority.

· Works closely approving and guiding underwriting assistants in handling policy requests and renewals while making informed recommendations on referrals whether to approve, deny, or modify coverage.

· Ensure compliance with underwriting guidelines, state regulation, letter of authority, and general procedures while handling assigned renewal policies.

· Maintains ownership of tasks assigned and provides acceptable service standards when processing and assigning tasks. Underwriters are expected to respond to agent and broker inquiries promptly, with an average response time within 24-48 hours.

· Provide agency support to assigned agents by answering general questions, providing endorsement status, cancellation status, billing inquiries, etc. or direct to correct contact.

· Maintain files with complete and accurate documentation. Including any authority sign off for items that fall outside their assigned letter of authority.

· Participate in creating trainings, standard operating procedures, and resources for the renewal team to improve quality and efficiency.

· Occasionally participate in industry events and travel to meet with agencies to support relationships as needed.

· Maintain strong product line and industry expertise and stay abreast of changes in markets.

Qualifications

Qualifications:

· 1-3 years of experience in Commercial Lines Multiline underwriting or related experience.

· Have the knowledge, skills, and experience in underwriting Workers’ Compensation, Property, General liability, Auto, and Umbrella lines of business.

· Effective interpersonal, written, and verbal communication skills.

· Sound logical decision-making ability and thought process with limited direction needed in a fast-paced environment.

· Ability to manage multiple priorities and meet productivity deadlines in a fast-paced environment.

· Leadership skills and positive attitude with the ability to work through obstacles to achieve goals even with hurdles.

· Strong organizational skills with a desire to learn.

· Ability to provide information in a clear, concise manner with an appropriate level of detail, empathy, and professionalism.

· Ability to build and maintain effective relationships while selling AmTrust to customers.

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.

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What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.