Program Consultant, Clinical Implementation

Overview

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

The American Heart Association has an excellent opportunity for a Program Consultant, Clinical Implementation in our Clinical Research Services department.  This position can be home based.

This is a full time, benefits eligible, grant funded opportunity. Current funding will expire on June 30, 2028, with the possibility of extension.

This is a full time, benefits eligible, grant funded opportunity. Current funding will expire on June 30, 2028, with the possibility of extension.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.

Responsibilities

This individual will be a clinical implementation lead for a cohort of specific markets in the national Cardiovascular Kidney Metabolic Health (CKMH) initiative. Responsible for supporting systematic assessments and improvements of clinical practice habits related to CKM syndrome, operational processes, data flow, and other related quality improvement activities. This position will also work closely with several different departments within the national office to ensure success.

• Provides individualized and group consultation, resources, and specific troubleshooting to support clinical change management and quality improvement.
• Provides consultation, direction, and support through learning collaboratives/cohorts to identify strategies for improving outcomes as it relates to evidence-based approaches for CKM care.
• Works with health system participants to assess and establish health system interdisciplinary teams.
• Develops clinical decision support tools and work collaboratively with clinicians and other healthcare professionals to implement systematic efforts in improving care.
• Works with inpatient and outpatient clinical care teams to address barriers to guideline adoption and enhance clinical workflows for improved patient outcomes.
• Works closely with designated market team to develop program implementation and quality improvement strategies in alignment with initiative objectives.
• Builds relationships with health system and site care teams and initiative volunteers.
• Collaboratively facilitates learning cohort meetings in coordination with volunteers and staff partners.
• Utilizes the Association’s registries for inpatient and outpatient care to monitor key metrics for trends, impact of interventions, and improvements in patient outcomes. Supports users in understanding key initiative clinical measures and their application within the registry tools.
• Responsible for monitoring progress, sharing solutions, and seeking additional expertise and resources as needed.
• Serves as point person for ongoing resources needed by hospitals and clinics to sustain knowledge (via online education, articles, etc.).
• Responsible for developing market-level and national collections of health system activations, process changes, and health outcomes to monitor and evaluate impact
• Strategizing and maintaining a portfolio of nationally available resources
• Communicates regularly with Senior Program Consultant, Clinical Implementation to assure tasks are completed according to grant timeline.
• Works with cross-functional teams to build buy-in and ensure grant deliverables are met.

Qualifications

• Bachelor’s Degree or equivalent experience
• Three (3) years of relevant experience

• Skilled in translating clinical content for non-clinical audiences and speaking to a variety of audiences

• Skilled in interpreting data to understand trends and iterate program delivery
• Clinical knowledge/experience working with clinical practice guidelines and patient engagement and adherence strategies 
• Quality improvement knowledge/skills regarding various methodologies (e.g. Lean Six Sigma, PDSA) and comfort in analyzing data for performance improvement opportunities 
• Experience in healthcare or in a public health-related organization: clinical, quality improvement, program development,, and systems improvement.

• Experience/training in practice facilitation
• Experience in using data to drive clinical quality improvement interventions, monitor impact, and react to trends.
• Project management skills and experience; experience in influencing performance without direct line accountability

• Skilled in working with clinical audiences to impact change management related to patient outcomes
• Basic knowledge and understanding of healthcare information technology, such as e-medical records, healthcare IT or related systems, or database functions 
• Strong interpersonal and relationship-building skills and excellent oral and written communication 
• Ability to work in a team environment and interact with all levels of American Heart Association staff, volunteers, and the public 
• Comprehensive Microsoft Office suite skills, including Word, Excel, PowerPoint, and Outlook 
• Ability to travel up to 20% with overnight stay

Preferred Experience:

• Four (4) to Five (5) years of relevant experience
• Master’s degree in clinical field and/or quality improvement certification (e.g. RN, RD, CPHQ)
• Knowledge of cardiovascular kidney metabolic health, and CVD risk factors

• Experience leading regional or national quality improvement initiatives, learning collaboratives, and/or establishing health system multidisciplinary teams
• Experience in making and disseminating clinical materials and creating programmatic assets.
• Experience interpreting Clinical Quality Measures (CQM) and Electronic Clinical Quality Measures (eCQM) logic preferred.

Compensation & Benefits

The expected pay range will be $75,000 - $85,900. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range.

The American Heart Association invests in its people. Here are the main components of our total rewards package.  Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary.  That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.  
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.  As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.  HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.  The number of days will increase based on seniority level.  You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
• Tuition Assistance - We support the career development of all employees.  This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.This position not a match with your skills?  Click here to see other opportunities.

In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities