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Senior Manager, Enterprise Risk Management Reporting - job 1 of 3

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.

The Corporate Functions Governance & Control team within AENB HQ governs risk management centrally for the corporate functions: AENB HQ, Corporate Affairs & Communications, Colleague Experience Group, Enterprise Strategy, Enterprise Shared Services, General Counsel’s Office, and Global Risk & Compliance.

The Corporate Functions Governance & Change team is looking for a Senior Manager, Enterprise Risk Management Reporting to help:

  • Coordinate all aspects of Enterprise Risk Management (ERM) reporting for the seven corporate functions, including risk aggregation
  • Develop and maintain all corporate functions BU-level ERM metrics, such as risk appetite measurements, including producing content for executive level committees and forums
  • Monitor performance against risk appetite thresholds and limits for each business unit and escalate as appropriate.
  • Ensure the corporate functions BUs appropriately adhere to enterprise risk program requirements, including BU level risk identification and risk assessment.
  • Product ERM reporting for the Corporate Functions Risk Committee
  • Provide support to develop BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of Enterprise Risk Management programs 
  • Facilitate the understanding and use of the risk governance framework across BUs through regular communication 
  • Support sharing insights, better practices, themes, etc. across the enterprise 

Minimum Qualifications

  • 5+ Years experience in risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical risk management lifecycle activities 
  • Strong project management, communication, and interpersonal skills 
  • Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards 
  • Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively  

Preferred Qualifications

Experience in at least one of the following:  

  • Translating risk strategy and appetite into execution guidelines 
  • Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure risks are managed within agreed thresholds 
  • Oversee the implementation of risk governance frameworks  
  • Communicating and ensuring understanding and adherence to enterprise risk procedures and standards  
  • Experience in the financial services industry

Salary Range: $80,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. 

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Average salary estimate

$122500 / YEARLY (est.)
min
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$80000K
$165000K

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The Senior Manager will lead operational and credit risk management for American Express’s merchant portfolio while collaborating with internal and external stakeholders to mitigate losses and enhance governance.

American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 6, 2025
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