Manager - Technology Project Management - job 1 of 5

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Data Management team within the Information Security organization manages Information Security Data Warehouse and builds tools/processes to help Cyber Security Analysts identify, investigate and manage risks. The Technical Project Manager (TPM) is responsible for managing the team’s capacity as they contribute to capabilities to improve product features across the portfolio, as well as providing an environment for the system engineers to deliver without interruptions. This position works closely with business partners, auditors, architects, system engineers across multiple teams, acting as a single point of contact for the team. Being part of the Information Security organization, the TPM needs to have a good understanding of the information security landscape to work closely with Security Analysts to build products for them.

• Working within and across tech and business units to prioritize, plan and execute the development schedule for new capabilities
• Managing and appropriately escalating delivery impediments, risks, issues and changes tied to the team’s capability development initiatives
• Creating both business and tech-facing artifacts to clearly illustrate the teams work, beyond technical documentation
• Ensuring deliverables across engineering teams are of high-quality with clear documentation
• Managing stakeholders– prioritizing requests, gaining alignment, and setting expectations on project delivery
• Working with tech partners and architects to identify solutions and business process improvements
• Responding to audit requests by performing required data analysis and submitting evidence to close the requests.

Minimum Qualifications:

• Preferably a BS or MS degree in Computer Science, Computer Engineering, or other technical discipline OR 8+ years of Information Technology management experience in the area of Information Security
• 8+ years of Software Project Management experience
• Have prior experience working with data engineers and managing big data projects
• Ability to query and analyze data to respond to adhoc requests
• Ability to effectively interpret Technical and Business objectives as well as challenges and support the team in delivering
• Ability to drive projects end-to-end, work with a diverse set of teams spread across the globe and challenge the status quo
• Willingness to learn new technologies, experiment and use them to their maximum potential
• Understanding of Agile Scrum and Kanban methodologies with demonstrated ability to implement Agile methodologies within teams
• Excellent oral and written communication skills; Ability to effectively communicate across third parties and technical and business product managers especially using online collaboration tools
• Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams
• Experience with Confluence, Jira and GitHub

Preferred Qualifications:

• Experience dealing with Audit Requests will be added plus

• Professional certification preferred (e.g. CISA, CISSP, CISM etc.) 

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.