Manager - Quality Assurance - Regulatory Reporting - Finance - job 2 of 10

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

How will you make an impact in this role?

The Quality Assurance and Regulatory Governance team is responsible for ensuring governance and oversight of regulatory reporting process. The team performs Quality Assurance reviews including process & controls testing, testing the conformity of reported data with reporting instructions and gathering, sampling, understanding, and testing the data to ensure data quality for various regulatory reporting purposes. The team partners closely with the Regulatory Report owners, Technology, Data Governance, and other stakeholders to perform the review and ensure robust governance.

The responsibilities of the QA Manager include, but are not limited to:

• Lead Quality Assurance reviews which include:
• Process review to identify control gaps and improvement opportunities for regulatory reporting processes.
• Conformance testing to ensure compliance with the reporting guidelines issued by regulators to support regulatory reporting.
• Transaction testing i.e., substantive testing of transactions, share findings, and monitor closure.
• Lead data analysis of portfolios and reports in scope. Identify data elements required for testing, decipher transformation logics, and define selection approach for data sampling
• Understand the master and reference data used across operational and reporting processes
• Ensure compliance with Quality Assurance governed frameworks e.g., Regulatory Reporting Governance policy, Self-Identified Re-filing Assessment Framework, Regulatory Report Risk Assessment and Cross Report Reconciliation Framework as assigned and prepare key metrics
• Lead, the identification, documentation, and implementation of operational controls as per Enterprise guidelines and periodic testing to ensure QA controls are effective
• Work closely and coordinate with various regulatory reporting, technology, data governance, service management, teams to ensure quality assurance over the regulatory reporting processes.
• Independently handle projects and drive solutions across multiple stake holders, support AXP wide projects, initiatives, reviews, and audits e.g., Federal Reserve Exam, Internal Audit Group review and others.
• Lead a team of professionals with a focus on continuing to develop governance and QA review skillsets for the future.
• Display thought leadership, drive process, and support work/life balance initiatives

Minimum Qualification:

• 5+ years of work experience in Banking/Financial Services.
• Knowledge of financial and regulatory reporting.
• Experience in financial analytics, reporting, data analytics, data controls and understanding of data transformation logics.
• Excellent organizational skills with the ability to meet/exceed critical deadlines and manage multiple deliverables simultaneously.
• Strong relationship management and conflict resolution skills with a proven track of positively collaborating,     influencing, and extensively coordinating with internal and external partners. 
• Excellent written and verbal communications with ability to communicate complex concepts in simple terms.
• Strong analytical and problem-solving skills.
• Experience in leading and developing individuals.
• Knowledge of MS Office suite (MS Excel, MS Word, and MS PowerPoint).
• Knowledge of Oracle, Essbase, VBA and Macro development, SQL queries and understanding of database management and SharePoint and Power Platform is a plus.
• A self-starter with a passion to consistently deliver high quality service and exceed stakeholders’ expectations

Preferred Qualification:

• Master’s degree in Finance/Accounting and/or CPA is a plus.
• Knowledge of regulatory audit or process review is a plus.

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions