About Us
At Captura Hall, we are dedicated to delivering innovative administrative solutions that streamline operations and enhance organizational efficiency. Based in the heart of Miami, FL, our team thrives on professionalism, collaboration, and integrity. We support businesses of all sizes by providing reliable, detail-oriented clerical services that keep their operations running smoothly. Join a company where your skills are valued and your career can grow.
Job Description
Captura Hall is seeking a highly organized and detail-oriented Service Account Coordinator to manage client accounts, support daily service operations, and ensure customer satisfaction. The ideal candidate will serve as a liaison between clients and internal teams, ensuring all service-related tasks are completed accurately and on time.
Responsibilities
Act as the primary point of contact for assigned client accounts
Coordinate service requests, schedules, and follow-ups with internal teams
Monitor project timelines and deliverables to ensure client expectations are met
Maintain accurate records of client communications and service performance
Resolve service-related issues promptly and professionally
Prepare reports and updates for internal review and client meetings
Collaborate with other departments to improve service delivery
Support account managers in building strong client relationships
Qualifications
Bachelor’s degree in Business Administration, Communications, or a related field (or equivalent experience)
2+ years of experience in account coordination, customer service, or administrative support
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Ability to multitask and work under pressure in a fast-paced environment
Attention to detail and commitment to high-quality service
Benefits
Competitive salary ($58,000 - $64,000 annually)
Health, dental, and vision insurance
Paid time off and holidays
401(k) plan with company match
Opportunities for professional development and career growth
Supportive and collaborative team environment
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