Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Customer Service Agent image - Rise Careers
Job details

Customer Service Agent - job 1 of 12

Company Description

About Us

At Signal Tru Brand, we believe in the power of strategy, innovation, and lasting partnerships. Based in Madison, WI, our company is dedicated to helping businesses grow through data-driven insights and customized development solutions. We value collaboration, integrity, and a forward-thinking mindset that inspires both our clients and our team members.

Job Description

Job Description

We are seeking a dedicated Customer Service Agent to join our professional support team. This position plays a key role in maintaining strong client relationships by providing timely and effective assistance, ensuring customer satisfaction, and upholding our company’s reputation for outstanding service.

Responsibilities

  • Handle incoming customer inquiries via phone, email, and other communication channels.

  • Provide accurate information and resolve issues efficiently and professionally.

  • Maintain detailed records of customer interactions and transactions.

  • Collaborate with internal departments to ensure customer needs are met.

  • Follow up with clients to guarantee satisfaction and identify areas for improvement.

  • Uphold company standards and contribute to a positive team environment.

Qualifications

Qualifications

  • High school diploma or equivalent; associate or bachelor’s degree preferred.

  • Proven experience in customer service or client relations.

  • Excellent communication, problem-solving, and organizational skills.

  • Ability to manage multiple tasks and maintain professionalism under pressure.

  • Strong attention to detail and a proactive approach to customer care.

  • Proficiency with CRM systems and Microsoft Office Suite.

Additional Information

Benefits

  • Competitive annual salary ($54,000–$58,000).

  • Opportunities for professional growth and career advancement.

  • Supportive and collaborative team environment.

  • Comprehensive training and ongoing development programs.

  • Health and wellness benefits package.

  • Full-time, on-site position with consistent scheduling.

Average salary estimate

$56000 / YEARLY (est.)
min
max
$54000K
$58000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Alphabe Insight Inc logo

What it's like to work at Alphabe Insight Inc

Read Reviews
Similar Jobs
Posted 22 hours ago

Every Word Code seeks an organized Executive Account Assistant in Birmingham to support senior account executives with client communications, scheduling, and project coordination.

Posted 22 hours ago

Polous is hiring a Customer Support Manager in Atlanta to lead support operations, elevate service quality, and coach a high-performing team.

Photo of the Rise User
Gusto, Inc. Hybrid Denver, CO;Las Vegas, NV;Chicago, IL;Phoenix, AZ
Posted 15 hours ago

Lead and coach a high-performing Benefits Onboarding team at Gusto to deliver value-driven onboarding that improves customer retention and outcomes from day one.

Provide front-desk patient support and administrative assistance for Orlando Health's Family Medicine clinic, focusing on scheduling, registration, and patient communication.

Photo of the Rise User

TRU by Hilton Manchester seeks a dependable Night Auditor to manage overnight front desk duties and nightly accounting while providing excellent guest service.

Photo of the Rise User
ServiceNow Hybrid 12900 Science Drive Suite 100, Orlando, Florida, United States
Posted 15 hours ago
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity

Senior Technical Support Engineer at ServiceNow responsible for diagnosing and resolving complex platform issues, communicating solutions clearly to customers, and contributing product feedback across teams.

Photo of the Rise User
bet365 Hybrid One Platte, 1701 Platte Street, Level 3 and 4, Denver, Colorado, United States
Posted 9 hours ago

Provide high-touch, personalized account support for bet365's VIP US customers from our Denver office, resolving complex queries and enhancing the customer experience.

Photo of the Rise User

Client Success Manager role in an office-based legal services team supporting USCIS case processing, client communications, and administrative package preparation — Mandarin fluency highly preferred.

Photo of the Rise User

Patient Scheduler II at Presbyterian Atrisco Urgent Care responsible for accurate scheduling, prior-authorization validation, and delivering excellent patient-facing service across testing, procedures, and clinician appointments.

Photo of the Rise User

Volkswagen of Downtown Chicago seeks a personable part-time Receptionist to provide welcoming front-desk service and administrative support in a fast-paced dealership environment.

Photo of the Rise User
Posted 20 hours ago

CenterWell (a Humana company) is hiring a remote E-Referral Specialist to manage referral intake, verification, documentation and timely follow-up for home health services.

Photo of the Rise User

VCA Antioch Animal Hospital is hiring an onsite Client Service Representative to deliver excellent client care, manage front-desk operations, and support our veterinary team.

Photo of the Rise User

Provide patient-focused dining service and administrative support in UnityPoint Health - Allen's nutrition department, ensuring food quality, timeliness, and adherence to dietary orders.

Posted 13 hours ago

UVM Medical Center is hiring a Patient Access Specialist to manage registration, insurance eligibility, scheduling and patient financial engagement in a role that begins with onsite training and transitions to a hybrid schedule.

Photo of the Rise User
Posted 9 hours ago

Cardinal Health is hiring a Remote Reimbursement Specialist to guide patients and providers through insurance verification, benefits navigation, and referral processing for specialty therapies.

MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
October 8, 2025
Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!