Call Center Representative - job 1 of 14
Company Description
About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Job Type: Full-time / Entry Level
Location: Miami, FL
About the Role:
We are hiring a Call Center Representative to assist with customer outreach, inquiries, and follow-ups. This role focuses on communication, customer engagement, and helping promote company services.
Key Responsibilities:
Make and receive calls to assist customers and provide product information.
Support lead generation and follow-up processes.
Maintain accurate call records and customer databases.
Deliver friendly and professional communication at all times.
Collaborate with the customer service and sales teams to achieve goals.
Ideal Candidate:
A confident communicator who enjoys helping customers and contributing to a growing team.
Qualifications
Clear and professional communication skills.
Organized, reliable, and goal-oriented.
Able to work in a fast-paced environment.
Positive and proactive approach to problem-solving.
Prior call center or customer service experience is helpful but not required.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Average salary estimate
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