Call Center Representative - job 1 of 15
Company Description
Skillbridge Academy is a forward-thinking organization dedicated to delivering high-quality programs and experiences that connect people, ideas, and opportunities. We specialize in creating structured, professional environments where events serve as a strategic tool to educate, engage, and inspire. Our team values precision, collaboration, and growth, offering a workplace where talent is developed and contributions are recognized.
Job Description
We are currently seeking a Call Center Representative to join our San Antonio team. This role is ideal for individuals who are motivated, organized, and focused on providing exceptional customer service. The Call Center Representative will serve as a key point of contact, ensuring accurate information exchange, professional communication, and efficient handling of inbound and outbound interactions.
Responsibilities
Handle inbound and outbound calls in a professional and courteous manner
Provide clear, accurate, and timely information to clients and internal teams
Maintain detailed and organized records of calls and interactions
Follow established communication scripts, guidelines, and procedures
Escalate complex matters to the appropriate department when necessary
Meet quality, performance, and productivity standards
Collaborate with team members to support daily operational goals
Qualifications
Strong verbal communication and active listening skills
Professional phone presence and clear articulation
Ability to remain organized and focused in a fast-paced environment
Basic computer proficiency and ability to learn internal systems
Strong attention to detail and reliability
Ability to work independently while contributing to a team environment
Additional Information
Competitive salary ($43,000 – $47,000 annually)
Full-time, stable position
Growth opportunities within the organization
Structured training and ongoing support
Professional and collaborative work environment
Long-term career development potential
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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