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Call Center Agent - job 1 of 13

Company Description

About Us

At Reboot Staff, we redefine excellence in workforce solutions by connecting exceptional talent with forward-thinking organizations. Our mission is to empower both businesses and professionals through innovation, precision, and dedication. We believe in creating an environment that values collaboration, integrity, and continuous growth — where every project reflects our commitment to outstanding results.

Job Description

Job Description

We are seeking a Call Center Agent to join our professional support team in Madison, WI. This role involves providing outstanding customer service through phone and email interactions, assisting clients with inquiries, and ensuring a seamless experience for every caller. The ideal candidate is articulate, reliable, and thrives in a structured and goal-oriented environment.

Responsibilities

  • Handle inbound and outbound calls with professionalism and efficiency.

  • Provide accurate information and resolve client inquiries promptly.

  • Maintain records of customer interactions and transactions.

  • Follow communication guidelines and internal procedures.

  • Collaborate with team members to achieve performance goals.

  • Uphold the company’s standards of excellence and confidentiality.

Qualifications

Qualifications

  • Strong communication and interpersonal skills.

  • Ability to multitask and manage time effectively.

  • Proficiency in basic computer and data entry tasks.

  • Positive attitude and commitment to customer satisfaction.

  • Reliability and a strong sense of responsibility.

Additional Information

Benefits

  • Competitive annual salary ($49,000 – $52,000).

  • Career growth and professional development opportunities.

  • Supportive and professional team environment.

  • Skill-building and ongoing training programs.

  • Stable, long-term employment in a respected company.

Average salary estimate

$50500 / YEARLY (est.)
min
max
$49000K
$52000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
November 11, 2025
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