Assistant Director – Operational Risk Management

Assistant Director – Operational Risk Management

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Assistant Director – Operational Risk Management to take on key responsibilities within a world-class actuarial function.

Make your mark in Operational Risk Management

As well as helping customers to manage risks, AIG faces a wide array of our own risks every day. The Operational Risk Management team partners across the AIG organization to inform strategic decision-making and to facilitate rational risk-taking that drives profitable growth. Our team ensures we have the right tools, processes and systems in place to identify, measure and manage our risks. As an operational risk colleague, you can enhance your acumen by helping to shape and support our approach to risk.

How you will create an impact

The Assistant Director – Operational Risk Management will support AIG Operational Risk with implementing and maintaining an appropriate operational risk management framework and infrastructure for AIG in partnership with business unit management teams.  This is both a hands-on and strategic role that will assist the Company, globally, in effectively managing operational risk consistently as well as serving as a credible second line of defense challenge to the first line of defense.

• Lead Operational Risk and Governance initiatives that support broader ERM objectives, including but not limited to cross functional risk assessments, risk reviews based on external events as well as development and maintenance of Operational risk tools.
• Provide Operational Risk guidance to business partners, including facilitating risk reviews and assessments of new business activities and change initiatives to ensure material operational risks are identified and appropriate controls are implemented.
• Deliver dynamic and timely insights to influence risk/return decisions leveraging and aligning information from integrated approaches, tools, methodologies, and platforms.
• Collaborate with the first line business teams to maintain Risk and Control registers covering the risks as defined in the Operational Risk Management framework.
• Develop and continuously monitor business partner risk profiles and develop key risk indicators and other metrics to ensure timely identification, escalation, mitigation and management of new, emerging or changing Operational Risks.
• Aggregate risk data and synthesize key operational risk themes for reporting to senior management and operational risk governance forums.
• Provide effective review and challenge over maturity assessments conducted by the first line controls function to ensure that resources and plans are focused on the areas which will provide the best return in terms of establishing a more robust risk management culture.
• Support business partners in ongoing reviews of policies and standards to ensure compliance with and adherence to AIG guidelines.
• Conduct Operational Risk training and awareness to business partners and business risk teams.

What we are looking for

• 7+ years operational risk experience, preferably within the insurance industry
• Bachelor's degree in accounting, business administration, finance, or risk management
• Industry acumen, including knowledge of business operations, finance, and risk.
• Strong communication, interpersonal and presentation skills with the ability to simply articulate complex problems and solutions.
• Experience guiding, motivating, and developing a team to achieve team and organizational goals.
• Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders.
• Strong track record of effectively assessing and managing competing priorities.
• Ability to develop and sustain relationships at all levels, devote time to develop self and others

Ready to set new industry standards? We would love to hear from you.

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.